Category Archives: usability

Metadata display in Library Search

Background Library Search, Temple University Libraries’ discovery layer, recently underwent a significant updates to the user interface. In Fall 2023, the Discovery Oversight Group, a group responsible for providing guidance and setting priorities for the development of Library Search, began … Continue reading

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Ramping Up Library Tutorials

Temple Libraries has a long history of providing high quality information literacy instruction for courses at Temple. As we continue to learn more and adapt our teaching methods, our Learning and Student Success unit recognized a need to grow our … Continue reading

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Discovering sources in Library Search: key takeaways from remote user interviews with history students

As a followup to last year’s Browse Prototyping project, Rebecca Lloyd and I conducted remote user interviews with upper level history students in December 2020, just as the fall semester was wrapping up. Using a semi-structured interview technique, we talked … Continue reading

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Supporting Online Learning and Research: Assessing our Virtual Reference Activities

Today’s post is contributed by Olivia Given Castello, Tom Ipri, Kristina De Voe and Jackie Sipes. Thank you! The sudden move to all-online learning at Temple University presented a unique challenge to the Libraries and provided a great opportunity to … Continue reading

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When a Marker is More than a Marker 

User experience is all around us. In libraries, we often think the assessment of user experience relates to web interfaces, or building way finding and navigation. We might, ask, “Is the language that we use on the website clear to … Continue reading

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Cookies, User Research, and an Iterative Design Process

In late February, the Library Website Redesign project turned its focus to incorporating user research into the design process. With the help and support of Cynthia Schwarz, Nancy Turner, David Lacy, the UX group, and others, Rachel Cox and I … Continue reading

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Assessment Community of Practice: User Experience

Last week’s Community of Practice was my first opportunity to talk with colleagues from across the organization about user experience (or UX) in libraries. I presented an overview of some principles of UX and a brief update on two current … Continue reading

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Learning about Our Users: The Website Use Survey

Cynthia Schwarz, project manager for the Libraries’ Web Environment Redesign Project, contributed this post. She reports on the results and next steps of the team’s user survey conducted last month, providing us with a healthy return of 460 user responses. … Continue reading

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Communities of Practice: People, Spaces, Services

Last Wednesday 20+ library staff members came together to talk and learn about usability testing conducted here at Temple University Libraries. This discussion, part of our Assessment Community of Practice,  covered a range of topics, from how usability testing is … Continue reading

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LibGuides Usability Testing

Temple Libraries has over 500 LibGuides, or Research Guides. The purpose of the guides is to help library users with some aspect of the research process. Most guides fall into one of three categories – those that offer links or … Continue reading

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