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Tag Archives: user studies
Metadata display in Library Search
Background Library Search, Temple University Libraries’ discovery layer, recently underwent a significant updates to the user interface. In Fall 2023, the Discovery Oversight Group, a group responsible for providing guidance and setting priorities for the development of Library Search, began … Continue reading
Furniture feedback in Charles Library: part II
Excerpts from the report on the fall 2021 Charles Library furniture study In October of 2021, a variety of new furniture options for Charles Library were placed on display in the first-floor event space. From 8 am to 8 pm, … Continue reading
Posted in library spaces, qualitative research, surveys, user experience
Tagged space, students, user studies
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Discovering sources in Library Search: key takeaways from remote user interviews with history students
As a followup to last year’s Browse Prototyping project, Rebecca Lloyd and I conducted remote user interviews with upper level history students in December 2020, just as the fall semester was wrapping up. Using a semi-structured interview technique, we talked … Continue reading
Posted in instruction and student learning, qualitative research, technology use, uncategorized, usability, user experience
Tagged discovery, undergraduate, user experience, user studies
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The User Experience of Request and Retrieval
Earlier this year, a group was formed to consider ways to improve the user experience of requesting and retrieving items from the Charles Library BookBot. The group was composed of Brian Boling, Carly Hustedt, Karen Kohn, John Oram, Jackie Sipes, … Continue reading
Cookies, User Research, and an Iterative Design Process
In late February, the Library Website Redesign project turned its focus to incorporating user research into the design process. With the help and support of Cynthia Schwarz, Nancy Turner, David Lacy, the UX group, and others, Rachel Cox and I … Continue reading
Posted in usability
Tagged usability, user studies, website
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Library Space and Pot Plants: An Unexpected Connection
“Fall in love with your users” – Paul-Jervis Heath When Paul-Jervis Heath told the story of how pot plants improved occupancy rates at the Cambridge University libraries, the non-Brits at last week’s Library Assessment Conference were a bit confused. We would … Continue reading
Posted in conference reports, library spaces, qualitative research
Tagged iterative design, user studies
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Assessment Community of Practice: User Experience
Last week’s Community of Practice was my first opportunity to talk with colleagues from across the organization about user experience (or UX) in libraries. I presented an overview of some principles of UX and a brief update on two current … Continue reading
Learning about Our Users: The Website Use Survey
Cynthia Schwarz, project manager for the Libraries’ Web Environment Redesign Project, contributed this post. She reports on the results and next steps of the team’s user survey conducted last month, providing us with a healthy return of 460 user responses. … Continue reading
The Library in the Life of the User
I had the privilege last week of attending the OCLC Research Partners Meeting on The Library in the Life of the User – We shared reports on the current state of user research, with a particular focus on qualitative methods … Continue reading