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Category Archives: qualitative research
Envisioning our Future: The Constant is Change
Last week I shared some highlights of the Envisioning our Future interview project with TULUP staff. In this post I begin to pull together themes that emerged over the course of the project’s three phases: organizational communication, change and connection. … Continue reading
Furniture feedback in Charles Library: part II
Excerpts from the report on the fall 2021 Charles Library furniture study In October of 2021, a variety of new furniture options for Charles Library were placed on display in the first-floor event space. From 8 am to 8 pm, … Continue reading
Posted in library spaces, qualitative research, surveys, user experience
Tagged space, students, user studies
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Supporting Big Data Research at Temple: Reflections on the Research Process
Congratulations to the research team that just completed its report on Supporting Big Data Research at Temple University. Freely available on TU Scholarshare, I think the report will be widely read and have real impact in contributing to the conversation on support … Continue reading
Posted in qualitative research, research work practice
Tagged faculty, qualitative research
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Discovering sources in Library Search: key takeaways from remote user interviews with history students
As a followup to last year’s Browse Prototyping project, Rebecca Lloyd and I conducted remote user interviews with upper level history students in December 2020, just as the fall semester was wrapping up. Using a semi-structured interview technique, we talked … Continue reading
Posted in instruction and student learning, qualitative research, technology use, uncategorized, usability, user experience
Tagged discovery, undergraduate, user experience, user studies
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The Future on Pause: Reflections on the “How We’re Working at Charles” Project
Last week the Assessment Community of Practice gathered virtually to hear more about the Envisioning our Future project. The session was hosted by research team members Karen Kohn, Rebecca Lloyd, Caitlin Shanley, and myself. The project was conducted as part … Continue reading
Posted in library spaces, qualitative research
Tagged interviews, qualitative research
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Celebrating 10 Years at Ginsburg: A Time for Review
The Ginsburg Health Sciences Library is celebrating its 10th birthday and used the occasion to conduct an intensive review of current operations and planning for the future. Barbara Kuchan, Director of the Health Sciences Libraries, worked with a team (Patrick … Continue reading
Posted in assessment methods, data-driven decision making, library spaces, qualitative research
Tagged focus groups, space, space design
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Library Space and Pot Plants: An Unexpected Connection
“Fall in love with your users” – Paul-Jervis Heath When Paul-Jervis Heath told the story of how pot plants improved occupancy rates at the Cambridge University libraries, the non-Brits at last week’s Library Assessment Conference were a bit confused. We would … Continue reading
Posted in conference reports, library spaces, qualitative research
Tagged iterative design, user studies
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Assessment & Analytics Community of Practice “Kick Off” : A Recap
Yesterday here at Temple University Libraries we kicked off a new approach to developing our culture of assessment, an Assessment & Analytics Community of Practice discussion to which all staff were invited. The Kick Off focused on two recent research … Continue reading
Improving our Understanding of Faculty Work: Two Research Projects
Over the last couple of years, Temple librarians have engaged in two significant research projects with potential for informing our work with faculty. This week’s kickoff for the Libraries/Press Assessment Community of Practice provides an opportunity to discuss these projects … Continue reading
Posted in qualitative research, surveys
Tagged faculty, interviews, qualitative research, surveys
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Speaking of Scholarly Communication: Interviews with Faculty
Last week staff from Reference & Instruction, Access Services, the Press, Digital Scholarship Center, Special Collections, Digital Library Initiatives, and Library Administration gathered for a conversation to share findings from a series of interviews we librarians had this past spring. … Continue reading