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Category Archives: service assessment
Student Awareness of AI: A Librarian’s Case Study
The TULUP AI Community of Practice gathered this month to talk about our activities around generative artificial intelligence. I asked the group, “Are you seeing changes in how instructors or students are using AI?” Van Bich Tran, Public Health and … Continue reading
Posted in instruction and student learning, surveys
Tagged artificial intelligence, instruction
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Assessing the Impact of Textbook Purchases
This post was contributed by Karen Kohn and describes her work with the Open Education Group (Kristina De Voe, Lead and Members: Karen, Courtney Eger, Ella Lathan Maia Janssen and Andrew Diamond) Every semester, Temple University Libraries purchases textbooks for students to … Continue reading
12 Years of Special Collections Archival Processing Tracking
Over a decade ago, Assessment on the Ground was launched. The first post was an interview with Katy Rawdon, Coordinator of Technical Services in the Special Collections Research Center. Katy shared with us the many ways she used assessment to improve the management of archival processing, accessioning, and surveying. Katy continues … Continue reading
Revisiting the Bento-Style “Everything” Page in Library Search
Note: This post was written by Michelle Mackinsky and Jackie Sipes Background Temple University Libraries offers access to books, articles, databases, archival collections and more through Library Search — our primary unified discovery interface. The “Everything” results page uses a bento-style layout to group results by … Continue reading
From Inspiration to Improvement: Reflections on ALA 2025
Last week I had the privilege of hearing wise words from three remarkable women – all featured speakers at the American Library Association’s annual conference. Thousands gathered to hear from Michigan governor Gretchen Whitmer, ex-Librarian of Congress Carla Hayden, and … Continue reading
Posted in conference reports, service assessment
Tagged conferences, leadership, library assessment
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Dear ChatGPT. Help me Learn to Make a Pivot Table
In my conversation last week with Karen Kohn, we discussed the necessity of humans interacting with data to achieve the best analytical results. We were exploring statistics from EBSCO on the use of our e-books to understand the top subject … Continue reading
Posted in process improvement, technology use
Tagged ai, artificial intelligence, data analysis, Excel
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Deepening the ChatGPT Conversation with an Expert
The library provides access to over 3 million e-books (based on our 23-24 reporting to ARL). Most of that access is acquired through e-book packages and EBSCO is a big one, with over 370,000 titles in a range of subject … Continue reading
Posted in collections, digital collections, statistics
Tagged ai, artificial intelligence, ChatGPT, collection use, generative ai, statistics
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Students Asking Students, “How Do You Use the Library?”
The Student Library Advisory Board program provides a natural opportunity for library staff to learn from students and to gather feedback about their experience with the libraries’ spaces and services. Board members, paid a stipend each semester, are regular users … Continue reading
Quick Poll Leads to Rapid Improvement
The University’s office of Institutional Research and Assessment launched a new assessment tool last fall, and the libraries was one of the first departments to try it out. It’s called a Quick Poll, and we used it to gather data … Continue reading
Posted in library spaces, service assessment, statistics, surveys
Tagged library space, student experience, study rooms, surveys
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On Citizen Science and Library Assessment
I first got hooked on watching birds when living on Peaks Island, Maine. Sitting at my kitchen table one morning and gazing out a window to the back yard, a flock of cedar waxwings settled onto a tree. I never … Continue reading
Posted in data-driven decision making, service assessment, statistics
Tagged data analysis, data-driven decision-making, reference, statistics
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