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Category Archives: service assessment
Asking for help from ChatGPT
I’ve been exploring prompt engineering this week in my efforts to learn more about the uses of AI – for personal interests and professional work. It connects to our thinking about the use of AI tools for instruction and by … Continue reading
Posted in instruction and student learning, research work practice
Tagged ai, reflection
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Designing Libraries: Finding New Adjacencies to Improve Experience
The ways in which we use libraries is changing. How we conduct research. How we use (and don’t use) print collections to seek information. How we design our physical spaces to welcome students and create a sense of belonging for … Continue reading
Posted in conference reports, library spaces, user experience
Tagged conferences, library space, user experience
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Assessing the Impact of Purchasing (and Promoting) Etextbooks
We start the semester off with a post from Karen Kohn and members of the Open Education Group (Steven Bell, Andrew Diamond, Courtney Eger, Kristina De Voe, Janeen Lamontagne, Alicia Pucci) that describes in detail how Karen and the team … Continue reading
Letters from the Field: Evidence-Based Research for Librarians
This month’s post is from Sarah Bauman, Head of the Charles A. Kraus Library at Temple’s Schools of Podiatric Medicine. Sarah was so excited by the recent conference she attended, I asked her to post about it. Here’s Sarah’s account: … Continue reading
Posted in conference reports, research work practice
Tagged conferences, quantitative research, statistics
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Creating Spaces for Community and Connection
The crowds are back! For ALA’s annual conference, almost 16,000 registrants gathered at Chicago’s McCormick Place Convention Center. The return to fully in-person meetings, coupled with sessions on the new hybrid work environment, has me revisiting the question of how … Continue reading
Posted in conference reports, library spaces
Tagged conferences, organizational change, space, space design, work practice
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Improving on the Charles Library Welcome
Walking into the vast atrium space of Charles Library is awe-inspiring. It can also be overwhelming, particularly to new students when the semester first starts. While we have many ways of counter-acting that feeling – helpful security guards, Emily Schiller’s … Continue reading
Posted in library spaces, statistics, user experience
Tagged space, staff development
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What is Biophilic Design and How Does it Impact the People in Charles Library?
When the planning of Charles Library began in 2013 there were literally hundreds of design considerations and decisions to make. From where to locate service units to the configuration of service desks to the technology in instruction rooms, a multitude … Continue reading
Access Services in the 21st Century: The Assessment Chapter
Back in November of 2020, Michael Krasulski (Philadelphia Community College) approached Justin Hill and me about contributing to a new edition of ACRL’s Twenty-First Century Access Services. The 2013 edition was in desperate need of a refresh – so much … Continue reading
Posted in access, service assessment, statistics
Tagged access services, data-driven decision-making
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Metadata display in Library Search
Background Library Search, Temple University Libraries’ discovery layer, recently underwent a significant updates to the user interface. In Fall 2023, the Discovery Oversight Group, a group responsible for providing guidance and setting priorities for the development of Library Search, began … Continue reading
Ramping Up Library Tutorials
Temple Libraries has a long history of providing high quality information literacy instruction for courses at Temple. As we continue to learn more and adapt our teaching methods, our Learning and Student Success unit recognized a need to grow our … Continue reading