By Dana Dawson

This series of blog posts has so far considered how we can apply Universal Design for Learning principles to course design, create inviting Canvas courses and syllabi and communicate with clarity and warmth in order to create a sense of belonging in our classes. This post will center on those occasions when we are actually in a room (whether brick-and-mortar or virtual) with our students. Just being in the same space with others doesn’t always mean we feel a connection (think of the last time you went to a gathering where it seemed like everyone knew someone except for you). Here are some strategies that will help students feel confident, competent, and connected in your classroom.
Getting to Know You
While there are times when it’s kind of nice to fade into the background and be anonymous (stocking up at the pharmacy, maybe?), the classroom is not one of those spaces. It’s true that we have students who are shy and introverted, but even students who may not jump at every opportunity to ask a question or share a thought need to feel that it matters whether they’re sitting in your classroom.
- Use icebreakers to learn a bit about your students and to help them get to know one another – and not just at the start of the semester.
- At the start of group activities, have students introduce or reintroduce themselves and share something quick (“What’s something you’re excited about this week?” for instance).
- Sandy Kyrish, Adjunct Assistant Professor of Advertising and Public Relations in the Lew Klein College of Media and Communication, has students do 30-40 second “elevator pitch” talks each class on topics such as “What is your biggest pet peeve?”, “What would be your dream concert to attend?” or “What is an assumption people make about you and what is an assumption you make about other people?” These both acclimate students to sharing their ideas (she teaches Communications, after all) and help students learn more about one another. Students even report they have made friends in her classes as a result of this activity!
Encourage Student Questions and Comments
Show students you value their presence and ideas by actively seeking out their thoughts and questions.
- Avoid disparaging questions and comments (for example, responding to a question with a comment such as, “If you’re in this class, you should already know that”). Asking a question in class takes courage and it’s better for us to be aware of where there are points of confusion or disagreement so we can address them during or after class. Some questions cannot be answered in class because they require a student to address missing prerequisite knowledge or will take you too far off the main topic. In these cases, let the student know you will address the question separately after class and be sure to share the response and any follow-up resources to the entire class.
- Use digital tools that make student thinking visible (but can also be set to keep student contributions anonymous) such as Padlet, GroupMe, a Canvas discussion board, Zoom chat, or a Google or Microsoft Word doc to collect students’ thoughts and questions during lectures. Later, make space to review their contributions and respond to questions and comments.
- Reference contributions to out-of-class activities such as discussion board posts that solicit student’s ideas during class time. This can also be a way of recognizing and encouraging participation by students less inclined to speak up in class.
- Wait 10 seconds after asking for questions or ideas. It takes time to collect one’s thoughts and formulate a question or comment and too often, we move on before providing that time to our students.
Encourage Student Interaction
You may be familiar with this meme:

Our students often struggle with group projects, whether brief single-class activities or longer team-based learning projects. But the struggle is worth it! There is a lot of research to show that peer learning benefits knowledge acquisition, increases application and retention, and promotes student persistence in our classes and degree programs.
- Use peer and collaborative learning in your classroom. Check out our blog post “Another Look at Active Learning, Part 3: Peer & Collaborative Learning In The Classroom” for strategies and tips.
- Teach group work as a skill. The LinkedIn Learning library, available via the Applications menu in TUPortal, features many videos on skills necessary for effective group and team work (for example, I’ve used parts of courses on active listening in my classes to help students focus on listening as an essential skill for working well with others).
- Peer review is a great way to get students connecting and supporting one anothers’ learning and can break down misconceptions students have about other students’ knowledge and skills.
- Use structured discussion techniques to add variety to in-class discussions and to ensure broad participation. Chapter 7 of Stephen Brookfield’s The Skillful Teacher: On Technique, Trust, and Responsiveness in the Classroom (available as an e-book through Temple Libraries) outlines a number of options.
- Ensure that in-class pair or group work has a clear deliverable. If you’re teaching an online synchronous class, it’s especially beneficial to use a collaborative tool such as Padlet or a Word or Google doc to allow you to follow along with students’ progress as they complete a task.
Order, please! Order!
Predictability plays an important role in ensuring our students don’t feel alienated in the space of our classrooms.
- Ask students to collaboratively create guidelines for in-class participation. The Hopes, Fears, Agreements protocol works well for this and can also help students see that concerns they have about participating in-class are shared by others. Post agreements to a shared space and refer to them throughout the semester as the foundation of interactions in the classroom.
- Clarify how you prefer for students to address you. Be aware that some students may be acclimated to addressing educators in a particular way based on their past experiences. For example, in my undergraduate studies, it was most common to address instructors by their first name but when I started teaching at Temple, I quickly learned that it felt disrespectful for many of my students.
- Provide clear instructions for in-class activities by posting steps on a slide or hand-out, describing the activity before students begin moving into groups and clearly explaining the goal and expected output.
- Organize class sessions around a predictable structure. This is an example of how you might structure a 50 minute class:

While you may change what happens during most of the class session from class to class, students will welcome the predictability of a consistent opening welcome and overview of the class session and a debrief at the end where they will be able to ask questions about the day’s content.
Closing Thoughts
By encouraging familiarity and connection, offering opportunities for participation and interaction and ensuring a predictable learning environment, we can build a space of trust and community where our students can focus on learning and not be distracted by feelings of isolation and anxiety.
Remember that we at the CAT are here for you if you need assistance in how to implement practices that improve belonging.
Dana Dawson, Ph.D., serves as Associate Director of Teaching and Learning at Temple’s Center for the Advancement of Teaching.