Author Archives: Karen Kohn

The User Experience of Request and Retrieval

Earlier this year, a group was formed to consider ways to improve the user experience of requesting and retrieving items from the Charles Library BookBot. The group was composed of Brian Boling, Carly Hustedt, Karen Kohn, John Oram, Jackie Sipes, … Continue reading

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Exploring Circulation Data: Who’s Checking Out What?

When I began as Collections Analysis Librarian at Temple last fall, I met with Subject Specialists to learn more about their work and to discuss how my work might help them. Several said they wanted to know more about how … Continue reading

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