Getting help while in the Paley Library stacks can sometimes be a challenge. If no library workers are immediately available, seeking assistance requires a trip to the first floor. That can mean a time-consuming walk down the main stairway or an elevator wait. To alleviate that situation and improve the availability of quick help when needed, four service phones have been added to the Paley stacks. The four beige phones are found on central columns, well marked with signs, on both the east and west sides of the second and third levels. 
The phones directly dial one of five different numbers. The menu is as follows:
- Campus safety and security
- Locating books (call the access service desk)
- Reference & Research Assistance (calls the reference desk)
- Campus Computer Help Desk
- Library Hours
We encourage our library users to make use our new service phones to quickly call for help as needed from our library stacks.
– Steven Bell, Associate University Librarian