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Category Archives: service assessment
Dear ChatGPT. Help me Learn to Make a Pivot Table
In my conversation last week with Karen Kohn, we discussed the necessity of humans interacting with data to achieve the best analytical results. We were exploring statistics from EBSCO on the use of our e-books to understand the top subject … Continue reading
Posted in process improvement, technology use
Tagged ai, artificial intelligence, data analysis, Excel
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Deepening the ChatGPT Conversation with an Expert
The library provides access to over 3 million e-books (based on our 23-24 reporting to ARL). Most of that access is acquired through e-book packages and EBSCO is a big one, with over 370,000 titles in a range of subject … Continue reading
Posted in collections, digital collections, statistics
Tagged ai, artificial intelligence, ChatGPT, collection use, generative ai, statistics
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Students Asking Students, “How Do You Use the Library?”
The Student Library Advisory Board program provides a natural opportunity for library staff to learn from students and to gather feedback about their experience with the libraries’ spaces and services. Board members, paid a stipend each semester, are regular users … Continue reading
Quick Poll Leads to Rapid Improvement
The University’s office of Institutional Research and Assessment launched a new assessment tool last fall, and the libraries was one of the first departments to try it out. It’s called a Quick Poll, and we used it to gather data … Continue reading
Posted in library spaces, service assessment, statistics, surveys
Tagged library space, student experience, study rooms, surveys
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On Citizen Science and Library Assessment
I first got hooked on watching birds when living on Peaks Island, Maine. Sitting at my kitchen table one morning and gazing out a window to the back yard, a flock of cedar waxwings settled onto a tree. I never … Continue reading
Posted in data-driven decision making, service assessment, statistics
Tagged data analysis, data-driven decision-making, reference, statistics
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Asking for help from ChatGPT
I’ve been exploring prompt engineering this week in my efforts to learn more about the uses of AI – for personal interests and professional work. It connects to our thinking about the use of AI tools for instruction and by … Continue reading
Posted in instruction and student learning, research work practice
Tagged ai, reflection
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Designing Libraries: Finding New Adjacencies to Improve Experience
The ways in which we use libraries is changing. How we conduct research. How we use (and don’t use) print collections to seek information. How we design our physical spaces to welcome students and create a sense of belonging for … Continue reading
Posted in conference reports, library spaces, user experience
Tagged conferences, library space, user experience
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Assessing the Impact of Purchasing (and Promoting) Etextbooks
We start the semester off with a post from Karen Kohn and members of the Open Education Group (Steven Bell, Andrew Diamond, Courtney Eger, Kristina De Voe, Janeen Lamontagne, Alicia Pucci) that describes in detail how Karen and the team … Continue reading
Letters from the Field: Evidence-Based Research for Librarians
This month’s post is from Sarah Bauman, Head of the Charles A. Kraus Library at Temple’s Schools of Podiatric Medicine. Sarah was so excited by the recent conference she attended, I asked her to post about it. Here’s Sarah’s account: … Continue reading
Posted in conference reports, research work practice
Tagged conferences, quantitative research, statistics
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Creating Spaces for Community and Connection
The crowds are back! For ALA’s annual conference, almost 16,000 registrants gathered at Chicago’s McCormick Place Convention Center. The return to fully in-person meetings, coupled with sessions on the new hybrid work environment, has me revisiting the question of how … Continue reading
Posted in conference reports, library spaces
Tagged conferences, organizational change, space, space design, work practice
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