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Author Archives: Jacqueline Sipes
Metadata display in Library Search
Background Library Search, Temple University Libraries’ discovery layer, recently underwent a significant updates to the user interface. In Fall 2023, the Discovery Oversight Group, a group responsible for providing guidance and setting priorities for the development of Library Search, began … Continue reading
Furniture feedback in Charles Library: part II
Excerpts from the report on the fall 2021 Charles Library furniture study In October of 2021, a variety of new furniture options for Charles Library were placed on display in the first-floor event space. From 8 am to 8 pm, … Continue reading
Posted in library spaces, qualitative research, surveys, user experience
Tagged space, students, user studies
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Discovering sources in Library Search: key takeaways from remote user interviews with history students
As a followup to last year’s Browse Prototyping project, Rebecca Lloyd and I conducted remote user interviews with upper level history students in December 2020, just as the fall semester was wrapping up. Using a semi-structured interview technique, we talked … Continue reading
Posted in instruction and student learning, qualitative research, technology use, uncategorized, usability, user experience
Tagged discovery, undergraduate, user experience, user studies
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Furniture feedback in Charles Library
When we opened Charles Library in August of 2019, we knew right away that we needed to increase the seating capacity in the building. During the day, a walk through the upper floors of the building gives the impression that … Continue reading
Posted in library spaces, service assessment, surveys
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Cookies, User Research, and an Iterative Design Process
In late February, the Library Website Redesign project turned its focus to incorporating user research into the design process. With the help and support of Cynthia Schwarz, Nancy Turner, David Lacy, the UX group, and others, Rachel Cox and I … Continue reading
Posted in usability
Tagged usability, user studies, website
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A Critical Approach to Library Assessment and User Experience?
As the new year begins, I’ve been reflecting on the exciting changes 2019 will bring to both our physical and online spaces. Projects that previously felt distant or nebulous for some of us, like the creation of a new library website or … Continue reading
Assessment Community of Practice: User Experience
Last week’s Community of Practice was my first opportunity to talk with colleagues from across the organization about user experience (or UX) in libraries. I presented an overview of some principles of UX and a brief update on two current … Continue reading
LibGuides Usability Testing
Temple Libraries has over 500 LibGuides, or Research Guides. The purpose of the guides is to help library users with some aspect of the research process. Most guides fall into one of three categories – those that offer links or … Continue reading
Posted in usability
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