Trauma-informed Teaching: A Lens to View and Help All Students Succeed

Cliff Rouder & Linda Hasunuma

We and our students are experiencing a time of powerful social transformation amidst a global health crisis. The physical, social, and emotional toll that we all may be experiencing brings into focus the need for an awareness of trauma’s impact on learning. The Center for the Advancement of Teaching recently sponsored a three-part workshop on trauma-informed teaching in which Temple faculty and representatives with expertise in this area from Temple’s Wellness Resource CenterOffice of Inclusion, Diversity, Equity, Advocacy and Leadership (IDEAL), and Tuttleman Counseling Services helped us understand what trauma is, how it can impact student learning (and us), and the scope of our role to help students succeed. We have gathered key ideas and helpful information from these sessions in this blog post to guide you in creating spaces for learning that support student success. 

What is Trauma and Why Does It Matter? 

The classic/traditional definition is “psychologically distressing event involving “exposure to actual or threatened death, serious injury, or sexual violence…” (American Psychiatric Association, 2013, p. 261).

It involves a sense of fear, helplessness, and horror. Childhood trauma occurs whenever both internal and external resources are inadequate to cope with an external threat (van der Kolk, 1989). As instructors, it is always helpful to keep in mind that trauma can affect the students in our classroom and us, but in the time of a pandemic and an intense struggle for racial justice, this trauma can be exacerbated. 

While most people understand the effects that trauma can have on a person, they may not realize that trauma can also affect cognitive, social, behavioral, and physical functioning. Students, and you, bring all of these effects into the classroom with you.

© Amy K. Lynch and Kelly Mahler

How Might Trauma Manifest in the Classroom? 

An awareness of the ways in which trauma can manifest for students can serve us as educators in class and during office hours. These include, but are not limited to: 

  • Inappropriate interpersonal boundaries, such as demanding additional information and/or participation in processes. 
  • Emotional responses that are not typically acceptable as “professional behavior.”
  • Rigid thinking/cognitive inflexibility.
  • A loss of self-agency and coping strategies.

It is important, too, to be aware of the ways in which forces of oppression, such as anti-Black racism, can impact students:

  • Psychological Impact: attentional/focus difficulty, feelings of helplessness, chronic stress, apathy, hypervigilance to discrimination/oppression, and perfectionism/burnout.
  • Physiological Impact: somatization (e.g., headaches, rapid heartbeat), sleep difficulties, and disconnection.

What Steps Can I Take to Help All Students Succeed?

Faculty are not therapists or counselors, nor should they be. Within our scope of practice as faculty, however, here are several concrete strategies that you can employ: 

  • Be aware of and manage your own trauma response so that you don’t negatively impact the dynamics of your class. 
  • Be clear about your goals and maintain a routine and structure in a simplified and organized way in areas like your Canvas course design. 
  • Work intentionally to build trust:
    • Assess students’ needs before the semester begins to identify what learning challenges they may be facing. A simple (private) survey asking students their name and major, and if they’re comfortable, asking if there are things about their identity that would be helpful for you to know. In addition, asking them to share any barriers that might impact their learning can help you proactively meet their diverse needs.
      • Recognize ways in which our own biases (both explicit and implicit) are reflected in course content or policies and may activate a racial trauma response. Make changes accordingly. For more information about implicit bias, view this resource
      • Create a welcoming and supportive space where students can share and take risks to decrease the likelihood of feeling marginalized. 
      • We can also create that supportive space by setting expectations for engagement and accountability and working through strategies for meeting those expectations. Please see the section titled, “Setting Community Standards for Online Discussions” in this resource.
      • Acknowledging the impact of racism and racial stress is a critical step in creating a learning environment where students can feel heard and affirmed. One way we can do this is by addressing microaggressions (unintended things we and other students say or do that can be hurtful). 
      • Check in frequently about what’s working and what’s not; take the “temperature” of the class.
    • Offer options in your assignments and assessments as to how students demonstrate what they’ve learned. Choices support a sense of autonomy.
    • Take a team approach! Resources like Tuttleman Counseling Services, IDEAL, Disability Resources and Services, and the Wellness Resource Center can support your efforts to promote student well-being.
    •  
    • What are the Boundaries of my Role as Instructor?If a student’s behavior is proving detrimental to themselves or to the effective functioning of your class, you can speak to that student privately to empathetically express concern about the behaviors and attempt to find workable strategies to address those behaviors so they do not impact the functioning of your class. Faculty are often concerned about how to manage this type of conversation. Here is some helpful guidance to consider:  Validate student feelings “That sounds like a lot to be experiencing.” Start from a place of caring. Be compassionate as you frame the need for the discussion. Communicate that the intention of this discussion is to help rather than to punish. Appreciate the courage it took to share “Thank you for sharing this with me–I know it takes a lot of courage.” “Thank you for trusting me enough to share this experience.” If a student does share something as personal as past trauma with you, it’s likely because you have created an environment of trust and caring. So, kudos for that! You can first express appreciation that the student has shared this with you.  Refer to skills and supports  “What supports or resources have worked for you in the past?”“There are folks available who can help. Could I share some information with you?” If a student shares a traumatic experience specifically about sexual misconduct since they have been a student at Temple, let them know you must report that to the Title IX Coordinator, and that they can be a part of the reporting process. Learn more at sexualmisconduct.temple.edu. If a student shares a plan to harm themselves or others, please contact TUPD (215-204-1234) or 911. There are resources available for students in non-emergent crises, such as the Crisis Text Line, or hotlines for interpersonal violence and sexual violence.  Remember that the key to great teaching, no matter the challenge, is communication, empathy, flexibility, and the willingness to see our students as the complex, wonderful human beings they are.  We are deeply grateful to the facilitators of the trauma-informed teaching workshops:
      • Crystal Austin, Ph.D., Assistant Professor of Instruction, College of Education and Human Development
      • Hillary Black, LCSW, Assistant Coordinator of Sexual Assault Counseling and Education (SACE), Tuttleman Counseling Services
      • Valerie Dudley, Ph.D., Director of Multicultural Education, Institutional Diversity, Equity, Advocacy & Leadership (IDEAL)
      • Amy Lynch, Ph.D., OTR/L, Associate of Professor of Instruction, College of Public Health
      • Aisha Renee Moore, MSW, LCSW, Coordinator of the Sexual Assault Counseling and Education (SACE) Unit at Tuttleman Counseling Services
      • Nu’Rodney Prad, M.S., Director of Student Engagement, Institutional Diversity, Equity, Advocacy & Leadership (IDEAL)
      • Jessica S. Reinhardt, Ph.D., Associate Professor of Practice, College of Education and Human Development
      • Liz Zadnik, M.A., Associate Director, Wellness Resource Center

Cliff Rouder, Ed.D., is Pedagogy & Design Specialist for the Center for the Advancement of Teaching. Linda Hasunuma, Ph.D., is Assistant Director of Temple University’s Center for the Advancement of Teaching.

Teaching International Students Abroad

Stephanie Fiore

Dymaxion Projection World Map

This fall, some of the international students in your classes may be located abroad in their native countries because travel restrictions have prevented them from coming to campus. Your international students are an asset to your class, bringing important diversity of experiences, cultural perspectives and learning methods. They are also eager to participate in the classes at Temple University despite the situation that has prevented them from coming to Philadelphia. Thinking intentionally about the barriers they may face and the contributions they may add to class can help all your students gain from this complex situation. Communication with your international students is key in helping them overcome challenges these conditions may pose to their learning. Here are some issues you may encounter and suggested strategies to overcome them. 

Time Differences

If your students are in a different country or some US states, they may be in another time zone, sometimes as much as 13 hours different from Philadelphia time. This difference may hinder their ability to feel engaged in your class, especially if you hold synchronous class sessions that meet when it is the middle of the night for them. How can you help them participate and engage with your class community? 

Strategies That Can Help:

  • Make sure you ask your students at the beginning of the semester if they are in a different time zone. We recommend administering a short ‘get to know you’ survey to the entire class in which you ask students where they are currently located. 
  • Solicit students’ ideas for how to participate effectively in class.
  • Record your synchronous Zoom classes to allow students to access your class content at a time that makes more sense for them. This strategy will also allow all of your students with technological access or illness issues to access your course content asynchronously.
  • Make sure to have all of your course materials (syllabus, assignments, required and additional reading) available in Canvas so that students can access them at any time.
  • If you are doing active learning activities during your class time, offer an alternative way to complete work for your students in a different time zone. This alternative may look different than the in-class work but should accomplish the same goals.
  • Consider time differences when setting deadlines for assignments or when setting up times for exams. If a specific deadline is important, make sure all of your students understand ahead of time how to plan, and check in individually with your international students to ensure deadlines make sense for them. 
  • If assigning group projects, determine if you can form a group of students who live in similar time zones in order to facilitate more seamless collaboration. If students in different time zones must work together, encourage them to use effective collaboration tools (such as Teams or Canvas Collaborations) in order to communicate without having to have in-person meetings.
  • If you have scheduled virtual office hours, provide alternatives that are convenient for students in different time zones, or provide an asynchronous way for them to reach you.

Inability to Access Technology

Internet connectivity and access to technology tools could be an issue for some students both in the US and abroad. Stable high-speed internet and access to equipment such as webcams or laptops may not be available to some students, which makes it difficult for them to participate fully in remote synchronous class sessions. For other students, the issue is not internet connectivity but internet restrictions. China, for example, has restricted access to websites and applications that include Zoom and all Google applications (including Gmail) that are widely used for teaching, as well as YouTube, Twitter, Dropbox, Skype and more.

Strategies That Can Help:

  • Remind students, especially new ones, to complete the TUID Photo Verification process in Portal Next Steps. Having a verified photo on file will allow IT Help Desk to provide expedient assistance. 
  • You can test to see if particular domains are blocked in China using a site like Comparitech. First, however, a simple conversation with your students to identify any barriers to learning they face can reveal sticking points and additional insights you might not otherwise have known. 
  • Zoom may not work in certain countries, which may make it impossible for students to attend your Zoom session and to watch your Zoom recordings. Teams, a collaboration software with similar capabilities, will also work in most countries and is available to the Temple community. However, remember that the most important thing, particularly during this time, is to make sure students can reach your course goals, not that they all reach those goals in the exact same way. Talk to your students with these issues and brainstorm together how to help them.
  • Some websites, social media, and streaming platforms are also blocked in other countries, and some sensitive content may also be blocked. Ask students to review class material and let you know which ones they cannot access. In some cases, you may be able to download content and post it directly to Canvas. Post videos to open directly in Canvas rather than requiring students to download videos.
  • If students need alternative methods for receiving and delivering materials and class assignments, consider whether email will help. ITS is working to migrate overseas students’ email accounts from Gmail to Outlook 365 in order to allow them access to email. Regardless, it is essential to communicate with them through your Canvas course announcements and messages.
  • Students with slow bandwidth or limited allowance of bandwidth are likely to experience slow logins, page loads and forced terminations. For synchronous online sessions, allow students to participate without video, which will increase their bandwidth, and remind them to be present through chat or voice participation. 
  • In certain cases, students may be able to join Zoom by phone if they are having connectivity issues. Be sure to provide the complete information for the Zoom session, including how to connect to your Zoom session by phone. Note that this may not be possible in some international sites, and the phone call may have a fee attached. Check with your students if calling into your class is a possibility.
  • Think about bandwidth when selecting course materials such as videos. Students with low or limited bandwidth, whether in the US or abroad, may not have easy access to this material, so consider alternative ways to deliver any essential video content (audio transcription, outline, key points). 
  • Check the technology needs for your assignments and assessments. For instance, if you use a proctoring solution that requires a webcam and a laptop, find out if your students have access to that equipment. If not, consider offering alternative assessments for those students or, better yet, provide alternatives for the entire class.

Sensitive Topics

Students may be in countries or communities where certain topics are not safe to discuss. Depending on the country, students may be reluctant to engage in conversation about topics that may be sensitive to their government or community for fear of retribution. 

Strategies That Can Help:

  • In the first week of class, invite students to review topics on the course syllabus and flag any topics that could potentially be sensitive. 
  • Remember that even writing to you about flagged content can prove unsafe, and students may also be reluctant to discuss any barriers publicly in class. Invite your students to speak with you privately (at a time that works for their time zone) to discuss any issues they might anticipate.  
  • Work with your students to find creative alternatives that allow students to engage with the class content without compromising their safety. You can still, of course, teach the content you were planning to teach in the class, but perhaps your student can write about less controversial topics that will not jeopardize their safety.

The essential key to helping your international students abroad or students in another time zone is communication. Talk to students and work together to find solutions. 

References:

Cox, Michelle. 2020. Guidance for Faculty: Getting and Staying Connected With Int’l Students. John S. Knight Institute for Writing in the Disciplines, Cornell University. Retrieved from: https://knight.as.cornell.edu/guidance-faculty-getting-staying-connected-intl-students

The Writing Center at the University of North Carolina at Chapel Hill. 2020. Teaching International Students Remotely [Blog post].  (n.d). Retrieved from https://writingcenter.unc.edu/faculty-resources/teaching-international-students-remotely/

Stephanie Fiore, Ph.D., is Assistant Vice Provost at Temple University and Senior Director of the Center for the Advancement of Teaching.

Dymaxion projection world map by Justin Kunimune published to Wikimedia Commons and released under the Creative Commons Attribution-Share Alike 4.0 International license. Image resized and cropped.

Wise Feedback: Using Constructive Feedback to Motivate Learners

Devshikha Bose

open books

How many of us have thought about giving useful feedback to our students and fallen short? Moreover, how many times have we given what we thought was extensive feedback, and seen no improvements in student performance? Or that some students were utilizing our feedback while others did not? How can we provide constructive feedback which will be useful to all learners in that it serves to both instruct as well as motivate students? One way might be to provide “wise feedback.”

What is Wise Feedback?

Wise feedback is targeted feedback which conveys high expectations, the instructor’s genuine belief that those expectations can be achieved by the student, and provides concrete information to help the student meet the expectations. Here, “wise” does not necessarily mean smarter or better. Instead, wise feedback refers to psychological interventions which are attuned to how people make sense of themselves, others, and social situations which may affect their learning.

How do I provide Wise Feedback?

“I am giving you these comments because I have very high expectations and I know that you can reach them.” or “The expectations in this course are high and I know you can do great work. The feedback here is designed to help you get there.” Using this framing when providing feedback to your students helps to build trust, signal belonging, and combine high standards with the assurance that people can reach them. Obviously, simple assurances and trust in the abilities of others are in themselves not sufficient to guarantee success. It is therefore essential to also include constructive criticism, clear pathways/specific directions, and guidance on how students can achieve success.

Who can benefit from Wise Feedback?

While all students can benefit from wise feedback, studies have shown that students from cultures which have traditionally suffered from race-based stigma, seem to get additional benefits from wise feedback (Cohen, Steele, & Ross, 1999; Yeager et al, 2014).

Communicating high expectations and providing students with the support to meet them is crucial. Students can thrive when they are challenged. But they need to understand the expectations, know how to meet them, and feel that the instructor believes in their capabilities.

References

Devshikha Bose is an Instructional Design Consultant at Boise State University’s Center for Teaching and Learning.

This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) license. To view a copy of this license, visit https://creativecommons.org/licenses/by-nc-sa/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. Image from pxhere released to public domain under Creative Commons CC0 license.

Put the Library Where Your Students Are Learning

Olivia Given Castello and Nicole DeSarno

The Course Navigation link to the Library

The library is a critical learning support for college students, but the challenge is to make students aware of all the library provides. Since many students are learning partially or fully online, Learning Management System (LMS) integration is a handy way to bring library resources and librarian help to your students where they learn: in your LMS course.

Integrating library resources into the LMS can make your students more successful by giving them easy library access. Linking to library content within a course has been shown to increase students’ use of materials. Including information about library services gives them access to learning support when and where they need it, in a way they can refer back to throughout the semester. This can be especially useful for connecting the library to distance students and hybrid online learners, many of whom seldom visit the library in person.

LMS platforms can connect automatically with systems used by academic libraries. Two common ones are Research Guides and Course Reserves. There are also simple best practices you can follow when linking to library resources that will improve your students’ connection to the library.

Research Guides

Research guides are librarian-authored web pages recommending library resources to help students get started on research for particular disciplines, courses, or assignments. At Temple University, research guides are automatically integrated into the LMS via the “Library” link, an item in the default Course Navigation menu located in the left-hand column of Canvas courses. When clicked, this link shows a matched guide from Temple Libraries’ Research Guides system. The guide shown varies depending on the Canvas course. In most courses, the Library link shows a generic guide that highlights commonly sought information and tools, such as building hours, book and article search, a chat widget for live librarian help, and an online scheduler for research appointments. 

In courses where a faculty member works with a librarian to create a course-specific research guide, that guide is shown. In our pilot study at Temple, we learned that students engaged most with the Library link when it showed a course-specific library research guide! 

Having library resources in the LMS helps students build research skills and get help, and automatic integrations like Temple’s Library link bring these resources to students without any extra work for the faculty member.

Beyond automatic integrations, faculty can also manually add smaller portions of research guides in other areas of a course. Once you identify a single box or page from a larger research guide that would help your students, you can manually embed it in the area of your course content where students will find it most useful. At Temple, this type of content can be added to Canvas as an “External Tool.”

Course Reserves

Another common library integration concerns course reserves: high demand materials related to a specific course that you can make available to students via your library. E-reserves are downloadable in the LMS, while physical reserves are available for short term lending at the library. 

At Temple, faculty members can add the Course Reserves tool, which is separate from the default Library link, to Canvas’ navigation menu in the course SettingsYou then request items be placed on reserve from within the tool by adding new requests or importing Reserves items from a previous semester. Library staff see and process the requests, and arrange any necessary document scanning, purchasing, or other additional steps. Once processed, the active reserve items show in the Canvas course.

Persistent links to library e-resources

Academic libraries offer many types of content that you can integrate directly into the LMS as course materials: articles, ebooks, videos, databases, and more — but use persistent links, not the URL in the browser window. A persistent link (a.k.a. durable link, stable link, permalink) is a URL that connects directly to a specific full-text source in a library database or electronic subscription. Using the persistent, library-linked, URL ensures all students (on-campus and off) can access the source. These links are stable over time, and they also eliminate the need to worry about potential copyright issues since students will be directed through the institutional login page if necessary for access. Different databases offer varying options for getting a persistent link to an item, depending on their interface. 

At Temple, persistent links can be added to Canvas as an “External URL.” Intentionally linking to library e-resources is the way to make optimal use of your library’s collections. It also creates a bridge for students to library research support services, since many library e-resource platforms include embedded librarian help.

Want to get started connecting to the library in your LMS?

To explore options for integrating the library into your LMS course, contact your institution’s library staff. Librarians will consult with you on how to integrate library resources, and can let you know what automatic integrations are available on your campus.

At Temple University, start at our guide to embedding library resources in Canvas. It includes step-by-step instructions and short video tutorials on the options described here. Contact your subject librarian to discuss the best library resources for your class, request a course-specific library guide be created, or change what shows on the Library link in your course. Consider adding a librarian to your course in the Designer role. We are happy to help with library-related Canvas options. Have other questions? Need additional help? Email us at asktulibrary@temple.edu!

Olivia Given Castello and Nicole DeSarno are members of the Learning & Research Services unit of Temple University Libraries.

Are Your Lesson-level Learning Objectives S.M.A.R.T.?

Paul Blaschko

S.M.A.R.T. goals

There are many ways in which in-class instructional time can seem overwhelming, especially to first time teachers. During my first TA experience I remember opening up a word document with the intention of writing up an agenda for the first week’s discussion. I kept staring at the document like it was a vast open prairie, or an empty stage in a sold-out theatre. The time and space I had seemed expansive, full of possibilities and opportunities, but also shapeless and unstructured. In that moment, I found myself wondering: how am I supposed to fill every moment of face-to-face instructional time with meaningful, interesting, and valuable content, and how am I supposed to know after the fact if I’ve succeeded in this goal? In this post, I’ll argue that you can go a long way towards answering these questions for yourself by carefully crafting S.M.A.R.T. learning objectives, and by using these objectives to design and implement daily assessments.

First off, a learning objective is a brief, descriptive statement of one thing that a student will take away from a day’s lesson. They are typically determined by (and fit into) the broader “learning goals” that you set in your syllabus at the beginning of the semester, but are more specific, concrete, and active. Examples include: “By the end of class, each student will be able to distinguish between examples of substances and accidents, and to give an intuitive definition of each.” You might have just one learning objective for a class period, or, if you have more time or if the objectives are less ambitious, you may break it down into two, three, or even more. (For more helpful information on learning objectives, and the difference between a learning objective and a course goal, see this helpful handout. For a taxonomy of different kinds of learning objectives, and how to incorporate these into your course prep see this handout on class prep from the Kaneb Center.)

S.M.A.R.T. is an acronym often associated with productive goal-setting in general, and I forget where I even first came across it (see herehere, and here). The acronym stands for SpecificMeasurableAchievableResults-focused, and Time-bound, and I find these criteria immensely helpful in crafting good learning objectives. I won’t go through detailed descriptions for each criteria (for such descriptions see the links above), but to get an intuitive sense, consider the following two objectives:

  1. By the end of class students will be able to analyze philosophical texts well.
  2. By the end of class, students will be able to isolate Singer’s “Obligatory Giving” argument and distinguish its major premises, and give one reason why they agree or disagree with each premise.

Objective 2 is clearly better along each of our five dimensions.

S.M.A.R.T. objectives can help structure in-class time in at least two ways. First, they can help you determine what information you need to present and what sorts of activities you need to have your students engage in, and what to prioritize in the distribution of class time for any given meeting. If objective 2 was one of your objectives, for instance, you’d need to make sure to leave time for the students to read and mark-up a paragraph of text (3-5 minutes), share their thoughts with a neighbor (2-4 minutes), and collaborate on reconstructing the argument as a group (5-8 minutes). If you have three or four other objectives for that day, you might think about simplifying the task, or about giving them a little more help along the way.

The second way S.M.A.R.T. objectives can help you structure in-class time is in a more global, semester-level sense. S.M.A.R.T. objectives — if crafted well — naturally give rise to concrete assessment mechanisms (they are, after all, Measurable, Results-focused, and Time-bound). To expand upon our example: you could ask your students to write down the premises and conclusion of Singer’s argument on a half-sheet of paper and turn it in. If pressed for time, you could cold call on three students and ask each to offer a premise and a brief reason to agree or disagree with it. If the objective and content are crucial to the course as a whole, and directly related to your overall learning goals, you might hand out a worksheet at the end of class, or have students take an online quiz to ensure that they’ve attained proficiency. This feedback is an invaluable resource in helping you to determine where to spend valuable future class time.

As college instructors, we get precious little face-to-face instructional time with our students, so it’s important that we structure the time we have effectively. S.M.A.R.T. learning objectives can help us to do that, and in a way that isn’t overwhelming or overly time consuming. Moreover, I’ve found that pairing my objectives with daily assessment mechanisms, and even using the process of designing such mechanisms to clarify and evaluate these objectives, allows me to foster a more “communicative” classroom experience; i.e. one in which I’m getting feedback from the students that I can use to create future objective-based learning goals that are responsive to their needs.

Links and citations:

“Goals vs Objectives.” University of Iowa Information Technology Services, Office of Teaching, Learning, and Technology. N.p., n.d. Web. 9 Dec. 2017. https://teach.its.uiowa.edu/sites/teach.its.uiowa.edu/files/docs/docs/Goals_vs_Objectives_ed.pdf

“Articulating Learning Goals: A Path to Increased Efficiency and Improved Student Performance.” University of Notre Dame, Kaneb Center for Teaching and Learning. N.p., n.d. Web. 9 Dec. 2017. http://kaneb.nd.edu/assets/75457/learninggoalsho.pdf

EDITOR’S NOTE: Looking for more learning design-related EDvice? Check out our Course Design Series!

Paul Blaschko is the Assistant Director at the Notre Dame Institute for Advanced Study.

This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) license. To view a copy of this license, visit https://creativecommons.org/licenses/by-nc-sa/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA. Image by Dungdm93 released under Creative Common Attribution-ShareAlike 4.0 International (CC BY-SA 4.0), https://creativecommons.org/licenses/by-sa/4.0/deed.en.

Humanizing the Large Lecture: Why It’s Important and How to Start

Angela Bricker

lecture hall

For years I had the standard “come talk if there’s a problem” statement of bonhomie and support on my syllabus. I stated it explicitly at the first class meeting. And no one ever came.

I’ve been thinking about inclusivity in teaching in the context of my large (150 students) lecture. I have participated in a lot of really fabulous CAT seminars, courses, and workshops, and have been exposed to so many wonderful ideas, but let’s face it – lecture halls are not designed for much interaction between students or even, if we’re honest, between student and lecturer. So how do we develop human relationships in a large-scale situation?

It’s difficult to look beyond the limits of the situation, but it’s important to try because the student pool represents a deep resource of experience, a lens through which they can understand the course material and, if you manage well, help each other to understand it as well. Students often are unwilling to share from their own experiences in a large lecture format, and there is no chance that will happen if they are not comfortable interacting with the lecturer. Interaction isn’t automatic, and it can’t happen without trust.

As a result of participating in the Provost’s Teaching Academy, I designed what I now call the Index Card Exercise. I distribute index cards on the first day of class and ask students to take five minutes to write their preferred name, pronouns, and what they are most excited about for class. Like most large lectures, it’s mostly a captive population fulfilling a requirement, so I figure any attempt to limit the adversarial relationship between student and course material (and instructor) is worth the attempt. The final question I ask is: “Is there anything I should know about that might impact your ability to succeed in this class?”

It turns out there’s plenty that students want me to know. I’ve had students with babies, recovering from cancer, taking care of elderly relatives, working full time to pay their bills – in short, students in my class are experiencing a lot of life while they also try to keep up with a full course load. Most of them don’t want to appear to be asking for a favor and would never approach me, and many state outright that they don’t really expect anything, but because I ask, they tell me.

The benefit to me of this exercise is that I am more aware of their struggles, and I’m reminded of their humanity. The benefit to them is the proof that there is substance behind my claim to concern. I may not be able to match every name with a face, but I read those cards and I remember nicknames when we email. I reach out to students whose circumstances seem particularly precarious. And the students respond. I’ve never had a student express their preference for a non-cis pronoun, but quite a few have made a point of conveying their surprise and approval that I ask. Suddenly, with those four questions, I become approachable and relevant.

It’s tough to imagine ways to find common ground with students in a large lecture, but it’s important to try. With my science background, I have to fight daily against the notion that teaching in active ways, employing new pedagogical ideas, is simply babying the students. Building a relationship with them helps on so many levels, though: I see potential problems in time to be proactive, I enjoy teaching more, and I start with the students’ trust that they can come to me early and work with me to avert disaster. Does it work all the time? Of course not. Like all of teaching, there’s an element of trial and error; sometimes a great idea just doesn’t work out. You can tweak it next time, or you can abandon it in favor of a different exercise, but the important thing is to keep actively building those bridges. Even a failed exercise, if you practice transparency about what it was meant to achieve and how it went wrong, can foster a supportive learning environment where students can achieve significant personal and academic growth.

Angela Bricker is Assistant Professor in the Biology department of Temple University’s College of Science and Technology.


Image by Theonlysilentbob from Wikipedia Commons, released under Creative Commons Attribution-ShareAlike 3.0 Unported license. Image cropped from original version.

Building Relationships with Students

Laurie Friedman

Shaking Hands

“All change happens through human relationships.” This is a central value of the social work profession, embedded in our Code of Ethics and weaved through our curriculum. The importance of relationships has been an integral component in my effectiveness as a therapist, a manager, and, currently, an educator. Students come to us with a myriad of personal, professional, and educational experiences, skills, and goals. Developing relationships with students allows us to know our students as human beings who have responsibilities and experiences outside our classrooms with thoughts and emotions that are connected to how they learn in our classrooms. Relationships increase our ability to support students’ learning and remind us of the joys of teaching as we forge deeper connections with fellow humans. Ingraham and colleagues (2018) found that the relationships between students and faculty is a fundamental factor in students’ success in undergraduate nursing programs.

Investing in relationships takes purposeful effort, the first of which is creating a supportive environment where students feel valued and respected. Granitz, Koernig and Harich’s (2009) conceptual model of faculty-student rapport consists of approachability, caring and shared ideas/values. More specifically, I have found this means sharing aspects of my own life outside of the classroom, including my interests, commitments, and mistakes. We can forget how intimidating our titles, with a plethora of letters after our names, can appear to students. Reminding students we were once in their seats–that we, too, have personal lives–is central to developing relationships that facilitate shared learning. Smith (2015) notes he found balancing sharing aspects of his personal life enhanced his effectiveness as a teacher.

Gremler and Gwinner (2000) note we develop rapport with students when we establish personal connections and share enjoyable interactions. Following are more specific suggestions we can integrate into our on-campus and online classes.

Start at the beginning

We never get a second chance to make a first impression, which speaks to the importance of our communication with students prior to the first class session.

  • Embed a 3-4 minute introductory video within our course Canvas site. These videos can include information on how to address us, why we enjoy teaching this class, tips for success, and a bit of personal information about our interests and hobbies outside of academia. The videos decrease student anxiety about the course and assist them in seeing us as approachable.
  • Send a welcome email to students at least one week before the start of class that invites students to contribute to the course syllabus and share information on challenges they are facing (i.e. caregiving responsibilities for family members, physical/mental health concerns, upcoming personal commitments) and how we may be able to support them. These invitations signal we are cognizant that they have lives outside the classroom which often impact their learning, and that learning is a social, communal experience. Using inclusive language signifies that all students are welcome in our classrooms.
  • Incorporate aspects of a promising syllabus. The syllabus is our learning contract; its language and tone communicates an invitation to students to join us on a common endeavor over the course of the semester.

First day of class

A quick google search yields an abundance of resources for first day of class activities, for both online and campus based classes. Ice-breakers do just that, breaking down barriers and forcing us to engage with one another. In larger classes, we can use small groups to engage students with each other, and circulate among the groups. I find that ice breakers also yield nuggets of information we can tuck away and, as the semester progresses, we can use these nuggets to demonstrate to students that we care about them and their learning as individuals. Introductory discussion boards on the learning management system, where students respond to a specific prompt, can also facilitate this process. I take notes on students’ interests and review them before each subsequent class as a reminder of what students have told me. This includes notations of who is caring for a mother in chemo, who has experience working in a hospital setting, and who noted she doesn’t know anything about policy. For example, this year a student mentioned in class that she enjoys rock climbing. When I happened to listen to a podcast about adventure-based social work, I made this connection and shared it with her.

Learn Names

Depending on our workload, we may hundreds of students, which can make learning names even more challenging. Yet, knowing our students’ names aids us in making connections between the individual emailing us and the individual participating in our class. Using names signals that we have taken the time to recognize the person as an individual with a unique set of experiences, knowledge, and skills to contribute to our class. Ice breakers that entail students’ sharing their names are helpful on the first day of class. Additionally, I have found using table tents the first few weeks of class to be incredibly helpful, where students write their names on both sides so they, too, can learn each other’s names. Since the table tents are there, I use their names when I call on them in class or invite them to share their name when speaking.

I also make a habit of arriving to class, in person or online, 10 minutes early and remaining present during breaks so that I can have mini-conversations with students. In small or large classes, these individual touch points afford me another opportunity to connect with them individually, which helps in remembering their names. I also have found that making notes about the pronunciation of students’ names, and when their preferred names don’t match what’s on the roster, is integrally important. I keep the sticky note with these notations with my class notes, so they are easily accessible.

Ongoing

Relationships need to be cultivated over time. While we are not our students’ counselors, caring about their learning coincides with caring about them as human beings. Lang (2016) notes that “emotions, attitudes, and other attributes intersect with both teaching and learning” (p. 161). In short, caring matters. Students who sense this are more likely to reach out to us with questions. I’m consistently reminded about how my small actions are meaningful to students and build the foundation for us to have deeper, more honest conversations about their progress and learning. For example, I had a student mention that she was moving from New York to Philadelphia over the summer break. When I asked if she had settled in the following semester, she noted how important this was to her. Another student in an online course commented during class that she was nervous about seeing her first client in counseling, doubting her ability to be a social worker and generally unsettled three weeks into the semester. I followed up with an email and we arranged a 15 minute phone call the following week. I then mailed her some old counseling materials I had sitting in my office. She sent a message thanking me for my time, sharing how useful the materials had been, and specifically noted she appreciated I cared enough to send them.

We teach because we believe in the importance of our disciplines’ content and our students’ abilities to apply the knowledge and skills into their lives outside of our classroom. To support them in this process, it’s integral we remember, our students are human beings, with complex and diverse lives. We need to treat them as such when we teach them.

References

Granitz, N., Koernig, S., & Harich, K. (2009). Now it’s personal: Antecedents and outcomes of rapport between business faculty and their students. Journal of Marketing Education. 31(1).

Gremlin, D., & Gwinner, K. (2000). Customer-Employee rapport in service relationships. Journal of Service Research. 3(1), p. 82-104.

Ingraham, K., Davidson, S., & Yonge, O. (2018). Student-faculty relationships and its impact on academic outcomes. Nurse Education Today. 71, p. 17-21.

Lang, J. (2016). Small Teaching. Josey-Bass. San Francisco, CA.

Smith, B. (2015). The evolution of my rapport: One professor’s journey to building successful instructor/student relationships. College Teaching, 63(2). P. 35-36.

Laurie Friedman is Assistant Professor of Instruction at Temple’s College of Public Health and a Faculty Fellow at the Center for the Advancement of Teaching.

Public domain image from pxhere.

Using “Reacting to the Past” Role-Playing Games to Foster Vigorous Active Learning

Genevieve Amaral

As a newly-hired full-time faculty member at Temple in 2015, naturally I agreed when my Associate Director asked me to join a weekend-long teaching workshop. When I looked more closely at the email describing the event, however, I was a little daunted: I had committed to training to use “Reacting to the Past” (RTTP), a role-playing pedagogy in which students become immersed in elaborate, multi-week games set at major historical and ideological junctures. According to the email invitation, the best way to learn to use the method is to experience a game directly, so faculty would be playing an accelerated version of Greenwich Village, 1913Players would assume the identities of women’s suffrage leaders, major figures in the Industrial Workers of the World union battles, or the artists who peopled the cafes of New York City at the start of the twentieth century. I was to be Emma Goldman, the anarchist firebrand.

Suspicious of what seemed like a gimmick and terrified of making a fool of myself in front of all my new colleagues, I spent the week before the workshop feverishly reading the gamebook, researching Goldman, and preparing for my (or rather, Emma’s) speeches to the bohemians of Greenwich Village (that is, Temple faculty in the Intellectual Heritage Lounge in Anderson Hall). When I began playing the game that Saturday morning, I was surprised to discover how much I had learned and retained about a thinker I had known almost nothing about a week earlier. By the end of the workshop, stunned at how engrossing and exciting RTTP could be, I was sold.

Since then, along with faculty in the Intellectual Heritage program and others across campus, I have committed to using RTTP games regularly in my classrooms each semester. We draw from the dozens of games published by the Reacting Consortium, each of which asks students to react to critical historical moments ranging from the collapse of democracy in ancient Athens, to the trial of Anne Hutchinson, to the succession crisis in 16th-century China.

Most games take between three and four weeks to complete, during which students are tasked with the traditional seminar work of reading critically, writing, and presenting in class. The twist with RTTP is that students do so entirely in role. The goals and ambitions of their historical figures and factions become the “victory objectives” that drive active learning and cultivate ethical reasoning, including the capacity to understand the perspectives of others removed by a (sometimes vast) geographical and temporal distance.

When I asked some of my colleagues why they use the method, they pointed to active learning, among other motivations. IH Professor Jim Getz does it for “two reasons: first, I’m convinced by the peer-reviewed data of the effectiveness of the pedagogy in teaching not just the what but the why and how of history. Second, I find it much more rewarding as an educator than simply standing in front of a lectern giving lectures or leading seminars.” For IH Professor Susan Bertolino, “Students complain endlessly about boring lectures. The games are not boring, plus they have to listen to their peers in order to construct arguments. If the group is cohesive, there is community, friendship, and a lot of fun.”

RTTP does present unique challenges. Professor Getz admits that “it is distinctly unnerving to cede the classroom to students. There is a lot that can (and does) go wrong. There is a robust community at Temple and online to help when things go sideways, but part of the beauty of this pedagogy is that it is often exactly when things go off the rails from the historical situation that students can learn the most—it’s at these moments when students are most able to see their own twenty-first-century biases.” Similarly, according to Professor Bertolino, “the games are wonderful to use, but they demand a lot from the instructor as students have to take active roles. Many are not used to this. They regard education as passive in which they receive information from the instructor.” “However,” counters Professor Getz, “the natural competitiveness of students mitigates this. Once RTTP starts and students start to perceive they are ‘losing,’ student investment shoots up.”

While RTTP began as a liberal arts initiative, many STEM games have recently been developed, teaching topics like epidemiology and germ theory through the 1854 cholera epidemic in London, or nutrition science and public health policy through the invention of the USDA food pyramid in 1991. Instructors interested in trying the method might begin with a one-class “micro-game,” available for free download on the RTTP website. With the support of CAT and GenEd, Temple is a Consortium member, giving all faculty access to the Consortium’s online resources after creating an account. Those new to RTTP can also join the growing community of hundreds of faculty across the country who meet annually at Barnard College (where the method was invented by history professor Mark Carnes) to train and share strategies. If you’re looking to increase active learning and inherent motivation among your students, consider RTTP. Just prepare for things to get active; as Professor Getz recalls, “I have never had students flip tables while talking passionately about the importance of democratic principles in a non-RTTP classroom.”

Genevieve Amaral is Assistant Director of Special Programs for Temple’s Intellectual Heritage Program.

Blended, Hybrid, and Flipped Courses: What’s the Difference?

Ariel Siegelman, Senior Instructional Technology Specialist

student working at computer

If you’ve read about or attended workshops on approaches to teaching and learning with technology, chances are you’ve come across a few different terms to describe classes that have an online component. What are blended, hybrid, and flipped courses? Are they all describing the same approach to teaching, or are they different from one another? Are they just teaching-with-technology buzzwords–just fads–or are they worthwhile approaches to structuring your courses?

While these terms are often used interchangeably, in fact, they each have fundamental differences. However, all three of these approaches do involve teaching and learning online, and they are all legitimate approaches that have a track record of student success. Read on below to learn more about these approaches and their benefits for student learning.

Blended Courses

A blended course involves face-to-face class sessions that are accompanied by online materials and activities–essentially a “blend” of both live and online learning. A fundamental component of a blended course is that these online materials are not intended to “replace” face-to-face class time; rather, they are meant to supplement and build upon the content discussed in the classroom.

With the widespread use of learning management systems such as Canvas, the blended course approach has become very popular since class materials are easily accessible to students. (You may already be teaching a blended course and not even know it!) Instructors will often use their online courses to post articles, videos, podcasts, quizzes, and interactive online activities for students to engage with outside of face-to-face class time. Since these materials are readily available via multiple devices, students can independently review course content at their own pace, on their own time, and as many times as necessary. This is a key reason why students not only often perform better in blended courses, but they also often have higher motivation and lower anxiety.

Hybrid Courses

“Blended courses” and “hybrid courses” are the terms most likely to be used interchangeably, but hybrid courses differ in that their online components are intended to replace a portion of face-to-face class time. Online interactions can either be synchronous, meaning that students are interacting online in real time, such as through class sessions conducted via Zoom, or asynchronous, meaning that students interact online at different times, such as through online discussions or VoiceThread.

In addition to having many of the benefits of a blended course, the hybrid approach is ideal for students who are living in different locations or are part-time due to a busy schedule or a full time job. Students do not have to travel to the face-to-face classroom as often and can complete coursework when and where it is most convenient for them. As opposed to a fully online course, however, maintaining the face-to-face component of the course can also help support students’ sense of class community, one of the biggest struggles an instructor faces in a fully online course.

[Editor’s note: for on Hybrid teaching, visit this page.]

Flipped Courses

A flipped course also typically includes both face-to-face and online components, but the way in which students interact with course content is different than in a traditional course. In a traditional course, students learn fundamental concepts in the classroom, either through lecture or class activities, and engage with materials that build upon that knowledge outside of the classroom. In a flipped classroom, this approach is inverted: Students learn fundamental knowledge prior to class, such as through readings, podcasts, or videos, and expand upon that knowledge through activities conducted in-class with the support of the instructor. Flipped courses are thus usually also blended courses, since materials are often provided online, and they can also be hybrid courses, if some of the class interactions take place online. However, blended and hybrid courses are not always flipped.

A host of research supports the flipped course approach. It has been found to allow students to learn fundamental knowledge based on their preferences and strengths, provide more class time for active learning, increase opportunities for peer-to-peer collaboration and teacher-student mentorship, and encourage the instructor to consistently monitor students’ progress. A flipped course thus allows both students and the instructor to take full advantage of both online resources and class time.

[To learn about how one Temple engineering professor flipped his classroom, check out this EDvice Exchange post from September. -Ed.]

The Takeaways

Now that you know the difference between blended, hybrid, and flipped learning, you can accurately describe the format of your course, or perhaps explore a format that would better suit your course! If you are a Temple instructor and are interested in improving, designing, or converting a course to one of these formats, our team at the CAT is here to help! You can book an appointment with one of our teaching and learning specialists to talk about planning and reevaluating a course, as well as with our instructional technology specialists to strategize ways to maximize your use of online technologies to support your course. Visit catbooking.temple.edu or call us at 215-204-8761.

Resources

Blended Learning, Hybrid Learning, The Flipped Classroom… What’s the Difference? (2017, April 7). [Blog post]. Retrieved from https://www.panopto.com/blog/blended-learning-hybrid-learning-flipped-classroom-whats-difference/

Poon, J. (2013). Blended learning: An institutional approach for enhancing students’ learning experiences. Journal of online learning and teaching, 9(2), 271-288. Retrieved from http://dro.deakin.edu.au/eserv/DU:30057995/poon-blendedlearning-2013.pdf

Roehl, A., Reddy, S. L., & Shannon, G. J. (2013). The flipped classroom: An opportunity to engage millennial students through active learning strategies. Journal of Family & Consumer Sciences, 105(2), 44-49. Retrieved from https://pdfs.semanticscholar.org/daa3/b94cdc7b52b3381a7c7e21022a7a8c005f84.pdf

Ariel Siegelman is a Senior Instructional Technology Specialist at Temple’s Center for the Advancement of Teaching.

Image by CollegeDegrees360 released under Creative Commons Attribution-ShareAlike 2.0 Generic license and cropped for display here.

Are Your Assignments Renewable or Disposable?

Bob Casper

A wind turbine farm at dusk.

It may be hard for us as faculty to admit to ourselves that many assignments end up being forgotten—dumped in an actual or virtual trash can—once we’ve graded them. Educator David Wiley has dubbed these assignments “disposable” because they “add no value to the world— after a student spends three hours creating it, a teacher spends 30 minutes grading it, and then the student throws it away.”

Wiley instead encourages faculty to craft “renewable assignments” that add value to the world (in and/or outside of the course) after they are completed. What the students produce through their coursework can be useful to and usable by fellow students, the instructor, and others. Examples include:

  • Students write or edit articles for Wikipedia.
  • Students conduct a research project (rather than just planning one) and present their findings at a conference or in a publication of some kind.
  • History students use primary sources to produce historical research about their local area, which proves useful to community groups.
  • Students create learning objects (including videos, PowerPoint slides, and diagrams) to help teach course concepts to others.
  • Students in a course on open education put together an Open Education Reader, a collection of readings and commentary on open education. They released it as a free, open, online book that anyone with access to the internet can use.

Why renewable?

Wiley says, “Students tell me that they invest significantly more time and effort in these assignments and enjoy doing them more.” It is understandable that if students are working for a wider audience, and if they think the work is valuable to others, they might have a larger buy-in than disposable assignments. In addition, higher education institutions might be able to connect renewable assignments to the University’s broader learning outcomes. As for improving student learning, if authentic assessments are valuable in that regard, what could be more authentic than actually doing work that one might otherwise be asking students to simulate?

Finally, students must be given a choice as to whether or not they want their work to be public, and if so, whether they wish to give their work an open license. After all, the copyright for their work belongs to them.

Learn more

Adapted from

Hendricks, C. (2015, Oct. 29). Renewable assignments: Student work adding value to the world. Retrieved July 5, 2018.

Bob Casper is an Instructional Design Consultant at Boise State University’s Center for Teaching and Learning

This work is licensed under the Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

Photo by Narcisa Aciko from Pexels