Category Archives: user experience

Discovering sources in Library Search: key takeaways from remote user interviews with history students

Posted on May 11, 2021 by Jacqueline Sipes

As a followup to last year’s Browse Prototyping project, Rebecca Lloyd and I conducted remote user interviews with upper level history students in December 2020, just as the fall semester was wrapping up. Using a semi-structured interview technique, we talked … Continue reading →

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The User Experience of Request and Retrieval

Posted on December 10, 2020 by Karen Kohn

Earlier this year, a group was formed to consider ways to improve the user experience of requesting and retrieving items from the Charles Library BookBot. The group was composed of Brian Boling, Carly Hustedt, Karen Kohn, John Oram, Jackie Sipes, … Continue reading →

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When a Marker is More than a Marker 

Posted on February 11, 2020 by Nancy Turner

User experience is all around us. In libraries, we often think the assessment of user experience relates to web interfaces, or building way finding and navigation. We might, ask, “Is the language that we use on the website clear to … Continue reading →

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