Tags
- ACRL
- ai
- ALA
- assessment
- assessment committee
- assessment of learning
- collections
- collection use
- community of practice
- conferences
- continuous improvement
- culture of assessment
- data-driven decision-making
- data analysis
- facilities
- faculty
- goals
- information technology
- instruction
- interviews
- iterative design
- metrics
- open access
- organizational change
- organizational culture
- process improvement
- qualitative research
- quantitative research
- reference
- social media
- space
- space design
- staff development
- statistics
- strategic planning
- students
- surveys
- technical services
- undergraduate
- user experience
- users
- user studies
- virtual reference
- website
- work practice
Archives
Subscribe to Blog via Email
Category Archives: service assessment
“I Am the Content”: How and Why Instructors Discover and Share Course Readings
This post re-visits a project I blogged about several months ago. I interviewed Jenifer Baldwin (Head of Reference and Instruction Services) Anne Harlow (Librarian for Music, Dance, and Theatre) and Rick Lezenby (Librarian for Psychology and Political Sciences). They were … Continue reading
Assessment Drives Decision-Making Process for Health Science Library’s Technology Offerings
Last year I profiled Cynthia Schwarz, Senior Systems & Technology Librarian on her assessment of computer use at the Ginsberg Health Services Library. She was using the software LabStats to analyze the use of computers at the library – the … Continue reading
The Library in the Life of the User
I had the privilege last week of attending the OCLC Research Partners Meeting on The Library in the Life of the User – We shared reports on the current state of user research, with a particular focus on qualitative methods … Continue reading
Drexel’s Service Quality Improvement Initiative Reaps Benefits for Users
John Wiggins, Director of Library Services and Quality, has been engaged with implementing service quality at Drexel University Libraries since 2012. This more systematic attention to quality improvement was initiated by the dean, Danuta Nitecki, and John has steadily built … Continue reading
Assessment in the Real World
This post was made possible by the excellent notes and input from Laura Chance, temporary art librarian at Paley. Thanks, Laura! Last Friday 12 librarians gathered to talk about feedback received from students participating in the Analytical Reading and Writing … Continue reading
Posted in instruction and student learning
Tagged assessment of learning, instruction, students, surveys
Leave a comment
Cynthia Schwarz explores the use of technology in libraries
Cynthia Schwarz is the Senior Systems & Technology Librarian at the Health Sciences Library. She recently moved into this position after 6 years on the Main Campus. In both these jobs, Cynthia has used her technical expertise to address questions … Continue reading
Survey of Teacher Education Faculty
Jackie Sipes is the Education Liaison and Emerging Technologies Librarian in Research and Instruction Services (Paley Library). Towards the end of the spring semester, Jackie conducted a survey of the faculty in the department of teacher education. Nancy Turner asked … Continue reading
David Murray’s Experience as an Embedded Librarian
David Murray (librarian for History, Latin America, Spanish & Portuguese) in the RIS department partnered with faculty member Ron Webb to teach The Legacy of Mesoamerica this spring. In this conversation with Assessment Librarian Nancy Turner, he describes his work … Continue reading
Exploring Faculty Preferences for E or Print
Fred Rowland (librarian for Classics, Religion and Philosophy) in the RIS department conducted a survey recently on the format preferences for reading scholarly materials. Assessment Librarian Nancy Turner asks him about his project. NT: What was your question? FR: I … Continue reading
Assessing How We Process Special Collections
Katy Rawdon (Librarian and Coordinator of Technical Services) in the Special Collections Research Center initiated an assessment project in the technical services area of Special Collections. Assessment Librarian Nancy Turner asked her about this project. NT: What were you trying … Continue reading