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Category Archives: library spaces
The Future on Pause: Reflections on the “How We’re Working at Charles” Project
Last week the Assessment Community of Practice gathered virtually to hear more about the Envisioning our Future project. The session was hosted by research team members Karen Kohn, Rebecca Lloyd, Caitlin Shanley, and myself. The project was conducted as part … Continue reading
Posted in library spaces, qualitative research
Tagged interviews, qualitative research
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A New Day for Assessment Practice?
It is difficult to believe that in early March we convened the Assessment Community of Practice, joining Margery Sly and Matt Shoemaker to talk about changing needs for assessment measures as we develop new library services. The new Charles Library … Continue reading
Posted in library spaces, statistics, web analytics
Tagged assessment of learning, metrics
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When a Marker is More than a Marker
User experience is all around us. In libraries, we often think the assessment of user experience relates to web interfaces, or building way finding and navigation. We might, ask, “Is the language that we use on the website clear to … Continue reading
Posted in library spaces, usability, user experience
Tagged space design, user experience
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Furniture feedback in Charles Library
When we opened Charles Library in August of 2019, we knew right away that we needed to increase the seating capacity in the building. During the day, a walk through the upper floors of the building gives the impression that … Continue reading
Posted in library spaces, service assessment, surveys
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Celebrating 10 Years at Ginsburg: A Time for Review
The Ginsburg Health Sciences Library is celebrating its 10th birthday and used the occasion to conduct an intensive review of current operations and planning for the future. Barbara Kuchan, Director of the Health Sciences Libraries, worked with a team (Patrick … Continue reading
Posted in assessment methods, data-driven decision making, library spaces, qualitative research
Tagged focus groups, space, space design
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Library Space and Pot Plants: An Unexpected Connection
“Fall in love with your users” – Paul-Jervis Heath When Paul-Jervis Heath told the story of how pot plants improved occupancy rates at the Cambridge University libraries, the non-Brits at last week’s Library Assessment Conference were a bit confused. We would … Continue reading
Posted in conference reports, library spaces, qualitative research
Tagged iterative design, user studies
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Assessment and Games Intersect with Diamond Eyes
This spring Temple University Libraries commissioned a special project as part of the programming year’s theme of Games and Gaming. Nicole Restaino, Manager of Communications and Public Programming, worked with Drexel’s Entrepreneurial Game Studio as they developed a hybrid work … Continue reading