Category Archives: library spaces

Designing Libraries: Finding New Adjacencies to Improve Experience

The ways in which we use libraries is changing. How we conduct research. How we use (and don’t use) print collections to seek information. How we design our physical spaces to welcome students and create a sense of belonging for … Continue reading

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Creating Spaces for Community and Connection 

The crowds are back! For ALA’s annual conference, almost 16,000 registrants gathered at Chicago’s McCormick Place Convention Center. The return to fully in-person meetings, coupled with sessions on the new hybrid work environment, has me revisiting the question of how … Continue reading

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Improving on the Charles Library Welcome 

Walking into the vast atrium space of Charles Library is awe-inspiring. It can also be overwhelming, particularly to new students when the semester first starts.  While we have many ways of counter-acting that feeling – helpful security guards, Emily Schiller’s … Continue reading

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What is Biophilic Design and How Does it Impact the People in Charles Library?

When the planning of Charles Library began in 2013 there were literally hundreds of design considerations and decisions to make. From where to locate service units to the configuration of service desks to the technology in instruction rooms, a multitude … Continue reading

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Assessing Library Services with a DEI Lens

The annual American Library Association conference returned (at last!) to an in-person format this year. It was great to meet up with colleagues, and miraculously, the heat and humidity of Washington DC were bearable, even at the end of June. … Continue reading

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Envisioning our Future: The Constant is Change

Last week I shared some highlights of the Envisioning our Future interview project with TULUP staff. In this post I begin to pull together themes that emerged over the course of the project’s three phases: organizational communication, change and connection.   … Continue reading

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Furniture feedback in Charles Library: part II

Excerpts from the report on the fall 2021 Charles Library furniture study In October of 2021, a variety of new furniture options for Charles Library were placed on display in the first-floor event space. From 8 am to 8 pm, … Continue reading

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The User Experience of Request and Retrieval

Earlier this year, a group was formed to consider ways to improve the user experience of requesting and retrieving items from the Charles Library BookBot. The group was composed of Brian Boling, Carly Hustedt, Karen Kohn, John Oram, Jackie Sipes, … Continue reading

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The Future on Pause: Reflections on the “How We’re Working at Charles” Project

Last week the Assessment Community of Practice gathered virtually to hear more about the Envisioning our Future project. The session was hosted by research team members Karen Kohn, Rebecca Lloyd, Caitlin Shanley, and myself.  The project was conducted as part … Continue reading

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A New Day for Assessment Practice?

It is difficult to believe that in early March we convened the Assessment Community of Practice, joining Margery Sly and Matt Shoemaker to talk about changing needs for assessment measures as we develop new library services. The new Charles Library … Continue reading

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