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Author Archives: Nancy Turner
Library Space and Pot Plants: An Unexpected Connection
“Fall in love with your users” – Paul-Jervis Heath When Paul-Jervis Heath told the story of how pot plants improved occupancy rates at the Cambridge University libraries, the non-Brits at last week’s Library Assessment Conference were a bit confused. We would … Continue reading
Posted in conference reports, library spaces, qualitative research
Tagged iterative design, user studies
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Mapping Library Goals to Institutional Priorities: An Assessment Workshop
Last week two dozen library staff members took time out of busy schedules to participate in the Assessment Community of Practice. The session was structured a little differently (always experimenting here!) with small round tables, mixed department seating, and facilitators … Continue reading
Setting the Path towards a New Library
Last week I had an unexpected 12 hours to spend at the Calgary International Airport, providing me plenty of time to consider all that I learned at the Designing Libraries conference. While the airport provided fun rides between terminals and … Continue reading
Moving Forward: Lessons Learned from the Last 10 Years of Risk Modeling
Last week the Libraries’ Assessment Community of Practice kicked off the year by hosting Alexandra Yanovski-Bowers (Assistant Director for Undergraduate Strategic Initiatives) and Michele Lynn O’Conner (Associate Vice Provost for Undergraduate Studies). The discussion was Undergraduate Studies’ work to build a … Continue reading
Attending the American Library Association’s Annual Conference can be overwhelming – the crowds, the number of programs, the sheer size of the convention center and all the walking that comes along with that. This year I asked three colleagues to … Continue reading
Strategic or Operational? That is the Question
Or is it? This last year we’ve had many lively conversations at the Libraries/Press about distinguishing the strategic work from the operational work we do. Those conversations, coupled with this morning’s early yoga class, have me reflecting on how … Continue reading
Springtime Refresh at Ambler
Continuous improvement is a kind of assessment that we don’t usually think of as assessment per se – there are no statistics, there isn’t a formal plan for data collection, and our efforts may not result in a report to … Continue reading
Posted in process improvement
Tagged continuous improvement, process improvement, staff development
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An Agile Approach to Assessment
Last week I had the pleasure of talking with Emily Toner, our Technology Projects Librarian, about how she works with developers in Library Technology Development to conduct ongoing assessment of their work on the Blacklight project. (Blacklight is the software … Continue reading
Improving Temple Libraries’ System for Systematic Reviews
Stephanie Roth, Biomedical and Research Services Librarian at the Health Sciences Libraries, doesn’t always think of herself as doing “assessment.” But my conversation with her about the evolving service and education she’s doing with Systematic Reviews is a good example … Continue reading
An Interview with Gina Calzaferri: Temple’s Director of Assessment & Evaluation
Assessment at Temple University Libraries is part of a robust institutional culture of assessment, fostered by offices like Institutional Research and Assessment. I visited the IRA office last week to talk with Gina Calzaferri, just promoted as Director of Assessment … Continue reading
Posted in organization culture and assessment
Tagged culture of assessment, students, surveys
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