Tags
- ACRL
- ai
- ALA
- ARL
- assessment
- assessment committee
- assessment of learning
- collections
- collection use
- community of practice
- conferences
- continuous improvement
- culture of assessment
- data-driven decision-making
- data analysis
- e-books
- facilities
- faculty
- goals
- information technology
- instruction
- interviews
- iterative design
- metrics
- open access
- organizational change
- organizational culture
- process improvement
- qualitative research
- quantitative research
- reference
- space
- space design
- staff development
- statistics
- strategic planning
- students
- surveys
- technical services
- undergraduate
- user experience
- users
- user studies
- virtual reference
- website
Archives
Subscribe to Blog via Email
Author Archives: Nancy Turner
Springtime Refresh at Ambler
Continuous improvement is a kind of assessment that we don’t usually think of as assessment per se – there are no statistics, there isn’t a formal plan for data collection, and our efforts may not result in a report to … Continue reading
Posted in process improvement
Tagged continuous improvement, process improvement, staff development
2 Comments
An Agile Approach to Assessment
Last week I had the pleasure of talking with Emily Toner, our Technology Projects Librarian, about how she works with developers in Library Technology Development to conduct ongoing assessment of their work on the Blacklight project. (Blacklight is the software … Continue reading
Improving Temple Libraries’ System for Systematic Reviews
Stephanie Roth, Biomedical and Research Services Librarian at the Health Sciences Libraries, doesn’t always think of herself as doing “assessment.” But my conversation with her about the evolving service and education she’s doing with Systematic Reviews is a good example … Continue reading
An Interview with Gina Calzaferri: Temple’s Director of Assessment & Evaluation
Assessment at Temple University Libraries is part of a robust institutional culture of assessment, fostered by offices like Institutional Research and Assessment. I visited the IRA office last week to talk with Gina Calzaferri, just promoted as Director of Assessment … Continue reading
Posted in organization culture and assessment
Tagged culture of assessment, students, surveys
Leave a comment
A New Year’s Reflections and Resolutions
The beginning of a new year is a somewhat artificial, but useful time to reflect on the past and look toward the future. Reviewing the 2017 archives of this blog reminds me of all that has happened this year. One … Continue reading
Posted in organization culture and assessment, statistics
Tagged assessment, metrics, statistics, strategic planning
Leave a comment
Learning about Our Users: The Website Use Survey
Cynthia Schwarz, project manager for the Libraries’ Web Environment Redesign Project, contributed this post. She reports on the results and next steps of the team’s user survey conducted last month, providing us with a healthy return of 460 user responses. … Continue reading
Notes from the Field: Collections and Collective Action
Last week I participated in a symposium on the changing mission of academic libraries. While not directly related to assessment or strategic planning, those practices are implicit as we explored together “the mission of academic and research libraries in the … Continue reading
The Pain of Numbers
I have just completed the Libraries’ submission of annual statistics to Temple University’s Office of Institutional Research & Assessment. I’ve been doing this kind of work for years, and it still pains me. This in spite of tremendous support … Continue reading
Assessment Community of Practice Focus: Faculty Survey on Undergraduate Instruction
Last week’s Assessment Community of Practice meeting focused on findings from the Ithaka S+R faculty survey, particularly those related to Undergraduate Instruction. Twelve librarians participated and we were lucky to be joined research project team members (Rebecca Lloyd, Annie Johnson, … Continue reading
Posted in instruction and student learning, surveys
Tagged faculty, instruction, survey, undergraduate
Leave a comment
Communities of Practice: People, Spaces, Services
Last Wednesday 20+ library staff members came together to talk and learn about usability testing conducted here at Temple University Libraries. This discussion, part of our Assessment Community of Practice, covered a range of topics, from how usability testing is … Continue reading