Tags
- ACRL
- ai
- ALA
- assessment
- assessment committee
- assessment of learning
- collections
- collection use
- community of practice
- conferences
- continuous improvement
- culture of assessment
- data-driven decision-making
- data analysis
- facilities
- faculty
- goals
- information technology
- instruction
- interviews
- iterative design
- metrics
- open access
- organizational change
- organizational culture
- process improvement
- qualitative research
- quantitative research
- reference
- social media
- space
- space design
- staff development
- statistics
- strategic planning
- students
- surveys
- technical services
- undergraduate
- user experience
- users
- user studies
- virtual reference
- website
- work practice
Archives
Subscribe to Blog via Email
Author Archives: Karen Kohn
The User Experience of Request and Retrieval
Earlier this year, a group was formed to consider ways to improve the user experience of requesting and retrieving items from the Charles Library BookBot. The group was composed of Brian Boling, Carly Hustedt, Karen Kohn, John Oram, Jackie Sipes, … Continue reading
Exploring Circulation Data: Who’s Checking Out What?
When I began as Collections Analysis Librarian at Temple last fall, I met with Subject Specialists to learn more about their work and to discuss how my work might help them. Several said they wanted to know more about how … Continue reading