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article

Are GreenLeaders also performance leaders? An econometric analysis of TripAdvisor hotel certification of GreenLeaders

Mao, Zhenxing (Eddie); Yang, Yang; Zhou, Jianhua

2023

JOURNAL OF SUSTAINABLE TOURISM

10.1080/09669582.2022.2127740

Why do hotels go green? Understanding TripAdvisor GreenLeaders participation

Yang, Yang; Jiang, Lan; Wang, Yawei

2023

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT

10.1108/IJCHM-02-2022-0252

Why can customer incivility be contagious in the service context? A resource scarcity perspective

Zhan, Xiaojun; Guo, Yirong; Yang, Yang; Li, Zhicheng; Li, Xue

2023

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

10.1016/j.ijhm.2022.103418

Infusing new insights: How do review novelty and inconsistency shape the usefulness of online travel reviews?

Zhang, Xi; Zhang, Xiaoxia; Liang, Sai; Yang, Yang; Law, Rob

2023

TOURISM MANAGEMENT

10.1016/j.tourman.2022.104703

Space-time tourist flow patterns in community-based tourism: An application of the empirical orthogonal function to Wi-Fi data

Li, Luning; Chen, Xiang; Zhang, Luyun; Li, Qiang; Yang, Yang; Chen, Jin

2023

CURRENT ISSUES IN TOURISM

10.1080/13683500.2022.2106826

Risk culture as a blessing in tourism development: Long-run effects of epidemic disasters

Fu, Tong; Yang, Yang; Zhang, Hongru; Mao, Zhenxing (Eddie)

2023

ANNALS OF TOURISM RESEARCH

10.1016/j.annals.2023.103682

Can bike-sharing availability improve tourist satisfaction? Evidence in Chicago

Zhang, Ziqiong; Yang, Yang; Yang, Sen; Zhang, Zili

2023

TOURISM MANAGEMENT PERSPECTIVES

10.1016/j.tmp.2023.101164

Spatial spillover of transport improvement on tourism growth

Tian, Fengjun; Yang, Yang; Jiang, Lan

2022

TOURISM ECONOMICS

10.1177/1354816620982787

Does hotel class moderate the impact of crime on operating performance?

Yang, Yang; Hua, Nan

2022

TOURISM ECONOMICS

10.1177/1354816620949040

Responsive and responsible: Customizing management responses to online traveler reviews

Zhang, Xiaowei; Yang, Yang; Qiao, Shuchen; Zhang, Ziqiong

2022

JOURNAL OF TRAVEL RESEARCH

10.1177/0047287520971046