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article

Why can customer incivility be contagious in the service context? A resource scarcity perspective

Zhan, Xiaojun; Guo, Yirong; Yang, Yang; Li, Zhicheng; Li, Xue

2023

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

10.1016/j.ijhm.2022.103418

Infusing new insights: How do review novelty and inconsistency shape the usefulness of online travel reviews?

Zhang, Xi; Zhang, Xiaoxia; Liang, Sai; Yang, Yang; Law, Rob

2023

TOURISM MANAGEMENT

10.1016/j.tourman.2022.104703

Space-time tourist flow patterns in community-based tourism: An application of the empirical orthogonal function to Wi-Fi data

Li, Luning; Chen, Xiang; Zhang, Luyun; Li, Qiang; Yang, Yang; Chen, Jin

2023

CURRENT ISSUES IN TOURISM

10.1080/13683500.2022.2106826

Understanding trust and perceived risk in sharing accommodation: An extended elaboration likelihood model and moderated by risk attitude

Tian, Yuan; Zhang, Honglei; Jiang, Yifei; Yang, Yang

2022

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT

10.1080/19368623.2022.1986190

When technology meets heritage: A moderated mediation of immersive technology on the constraint-satisfaction relationship

Xu, Yifan; Zhang, Honglei; Tian, Yuan; Xia, Xinying; Chen, Xue; Yang, Yang; Zhang, Jie

2022

CURRENT ISSUES IN TOURISM

10.1080/13683500.2021.1895728

A comparison of the early impact of government restriction and risk perception on tourist attraction demand during the COVID-19 pandemic

Zhao, Pengfei; Duan, Bob Yi-Chen; Zhang, Yi; Yang, Yang; Zhang, Weiyu; Fang, Yan; Liu, Yu

2022

ASIA PACIFIC JOURNAL OF TOURISM RESEARCH

10.1080/10941665.2023.2174034

Cluster analysis of microscopic spatio-temporal patterns of tourists’ movement behaviors in mountainous scenic areas using open GPS-trajectory data

Liu, Wenbao; Wang, Bingxue; Yang, Yang; Mou, Naixia; Zheng, Yunhao; Zhang, Lingxian; Yang, Tengfei

2022

TOURISM MANAGEMENT

10.1016/j.tourman.2022.104614

Search query and tourism forecasting during the pandemic: When and where can digital footprints be helpful as predictors?

Yang, Yang; Fan, Yawen; Jiang, Lan; Liu, Xiaohui

2022

ANNALS OF TOURISM RESEARCH

10.1016/j.annals.2022.103365

Competitors or complements: A meta-analysis on the effect of Airbnb on hotel performance

Yang, Yang; Garcia, Marta Nieto; Viglia, Giampaolo; Nicolau, Juan Luis

2022

JOURNAL OF TRAVEL RESEARCH

10.1177/00472875211042670

Who uses travel websites? A comparison of demand across websites

Yang, Yang; Jiang, Lan

2022

JOURNAL OF SMART TOURISM

10.52255/smarttourism.2022.2.3.4