Prof.
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Home
About
Contact
Experiences
Research
Publications
Conference Papers
Presentations
Resources
Consulting
Teaching
News
中文
All Publications
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2026
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2020
Publication type:
article
Article
US
Econometrics
Catching a ride in the peer-to-peer economy: Tourists’ acceptance and use of ridesharing services before and during the COVID-19 pandemic
Tan, Karen Pei-Sze; Yang, Yang; Li, Xiang (Robert)
2022
JOURNAL OF BUSINESS RESEARCH
10.1016/j.jbusres.2022.05.069
Article
US
Survey and Experiment
Tech-touch balance in the service encounter: The impact of supplementary human service on consumer responses
Wu, Laurie; Fan, Alei; Yang, Yang; He, Zeya
2022
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
10.1016/j.ijhm.2021.103122
Article
Global
Econometrics
Pandemic severity, policy stringency, and tourism performance: A global analysis
Yang, Yang; Mao, Zhenxing (Eddie); Wen, Zhihong
2022
JOURNAL OF TRAVEL RESEARCH
10.1177/00472875211047276
Article
China
Econometrics
In search of fresher air: The influence of relative air quality on vacationers’ perceptions of destinations’ restorative qualities
Yang, Yang; Chen, Ganghua
2021
INTERNATIONAL JOURNAL OF TOURISM RESEARCH
10.1002/jtr.2422
Article
China
Survey and Experiment
Developing a resilience evaluation index for cultural heritage site: Case study of Jiangwan Town in China
Hu, Haisheng; Qiao, Xuezhong; Yang, Yang; Zhang, Ling
2021
ASIA PACIFIC JOURNAL OF TOURISM RESEARCH
10.1080/10941665.2020.1805476
Article
Global
Big Data
Monitoring the global COVID-19 impact on tourism: The COVID19tourism index
Yang, Yang; Altschuler, Benjamin; Liang, Zhengkang; Li, Xiang (Robert)
2021
ANNALS OF TOURISM RESEARCH
10.1016/j.annals.2020.103120
Article
US
Econometrics, Big Data
Not all words are beneficial: The impact of management response contents on customer engagement behavior
Zhang, Zili; Li, Hengyun; Yang, Yang; Xu, Yukuan
2021
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
10.1016/j.ijhm.2020.102805
Article
Europe
Econometrics
Brexit uncertainty and volatility persistence in tourism demand
Dutta, Anupam; Mishra, Tapas; Uddin, Gazi Salah; Yang, Yang
2021
CURRENT ISSUES IN TOURISM
10.1080/13683500.2020.1822300
Article
Europe
Econometrics
Does tourism contribute to real estate boom? A DSGE modeling in small open economy
Zhang, Hongru; Yang, Yang
2021
JOURNAL OF HOSPITALITY & TOURISM RESEARCH
10.1177/1096348020932993
Article
Survey and Experiment
Robotic involvement in the service encounter: A value-centric experience framework and empirical validation
Wu, Laurie; Fan, Alei; Yang, Yang; He, Zeya
2021
JOURNAL OF SERVICE MANAGEMENT
10.1108/JOSM-12-2020-0448
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