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I just tried to view the re-designed web site in the Google Chrome web browser and it doesn’t appear to be very compatible. Any suggestions?
We apologize for the difficulty you experienced with the prototype homepage. Your suggestion was submitted to our web manager and this problem was corrected. Please try to use the prototype again with the Chrome browser. It should work fine now, but if not, please let us know.
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Your library does not allow visitor get into internet, even if the visitor uses his own laptop. It is unreasonble for a public university to refuse local tax payer to use their library. Suggestion: set up a public access code for vistor so that they can access the internet network, at least as they use their own laptop.
Your message has a few misconceptions that I’d like to clear up. Let’s take them one by one:
Your library does not allow visitor get into internet: This is not correct. We do offer access to the Internet to members of the public. But you do need to be on-site and you must use a designated computer. For more information ask about Internet access ask at any Library service desk.
Even if the visitor uses his own laptop: This is correct – BUT – no college or university we know of allows members of the public to access their wireless network on their own laptop. If you know of one, please tell us where to find them. Our wireless network is an encrypted, secure network. We have to do this or anybody in the city could use our wireless signal to get on the Internet. Temple University’s Computer Services Department does not allow us to create any codes to allow members of the public to access the wireless network because it is a computer security risk. We do not think this is unreasonable, and you are able to use the designated computers when you are here.
It is unreasonable for a public university to refuse local tax payer to use their library: This is incorrect. Not only are the Temple University Libraries open to the local tax paying public, but we are open to the entire world. We allow anyone from anywhere to use our Libraries. As long as any member of the public abides by our library use policies, they will never be refused access to our Library.
So we welcome you to use our library and its resources – and you can certainly access the Internet here even if you are not a student – but we are unfortunately unable to allow members of the public to access the Internet via our wireless network using a laptop computer.