You should replace the “Ask Here” banners with something like “Catalog Computers”.
Also, you should add an arm to the mounting bracket that those computers are on, to provide a flat or tiltable surface for the papers or electronic devices whose screen the user is typing from. If one hand has to hold the information source, all we can do is hunt-and-peck one-handed, which takes a lot more time.
Thanks for contacting us about changing the banner. Those banners actually say exactly what we mean. Let’s clear up one thing. Yes, there are computers right below the banners that you can use to search the library catalog. Those computers are there primarily for quick lookups – no chairs as you noticed.
The banners really have nothing to do with those computers. “Ask Here” is our way of letting students know that they’ve arrived at the right location to ask a library staff member a question. That’s what that big round desk is for. The people sitting there can help you find what you need, help you with research, recommend research resources and much more. Our librarians are subject specialists who have expertise in many of the subjects taught at Temple University.
So the next time you have a question – go ask it there.
We have explored the possibility of adding some sort of platform where students can put their books or device while they type on the keyboard of those lookup computers. We’ve not been able to find a good solution that will fit that particular space. But it’s been a while since we last looked and perhaps we need to try again.
Thanks for your suggestion.
Associate University Librarian