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ai_and_big_data

Do lower costs necessarily induce higher value ratings? An analysis of online hotel reviews

Hu, Xingbao (Simon); Yang, Yang

2021

CURRENT ISSUES IN TOURISM

10.1080/13683500.2020.1810211

Forecasting daily attraction demand using big data from search engines and social media

Tian, Fengjun; Yang, Yang; Mao, Zhenxing; Tang, Wenyue

2021

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT

10.1108/IJCHM-06-2020-0631

Better sleep, better trip: The effect of sleep quality on tourists’ experiences

Yang, Yang; Mao, Zhenxing; Zhang, Xiaowei

2021

ANNALS OF TOURISM RESEARCH

10.1016/j.annals.2021.103153

Tourists on shared bikes: Can bike-sharing boost attraction demand?

Yang, Yang; Jiang, Lan; Zhang, Zili

2021

TOURISM MANAGEMENT

10.1016/j.tourman.2021.104328

Monitoring the global COVID-19 impact on tourism: The COVID19tourism index

Yang, Yang; Altschuler, Benjamin; Liang, Zhengkang; Li, Xiang (Robert)

2021

ANNALS OF TOURISM RESEARCH

10.1016/j.annals.2020.103120

Not all words are beneficial: The impact of management response contents on customer engagement behavior

Zhang, Zili; Li, Hengyun; Yang, Yang; Xu, Yukuan

2021

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

10.1016/j.ijhm.2020.102805

Are all five points equal? Scaling heterogeneity in hotel online ratings

Leung, Xi Y.; Yang, Yang

2020

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

10.1016/j.ijhm.2020.102539

Exploring the impact of personalized management responses on tourists’ satisfaction: A topic matching perspective

Zhang, Xiaowei; Qiao, Shuchen; Yang, Yang; Zhang, Ziqiong

2020

TOURISM MANAGEMENT

10.1016/j.tourman.2019.103953

Designing tourist experiences amidst air pollution: A spatial analytical approach using social media

Zhang, Xiaowei; Yang, Yang; Zhang, Yi; Zhang, Zili

2020

ANNALS OF TOURISM RESEARCH

10.1016/j.annals.2020.102999

Determinants of consumers’ choices in hotel online searches: A comparison of consideration and booking stages

Hu, Xingbao (Simon); Yang, Yang

2020

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

10.1016/j.ijhm.2019.102370