Prof.
YANG
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Home
About
Contact
Experiences
Research
Publications
Conference Papers
Presentations
Resources
Consulting
Teaching
News
中文
All Publications
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2026
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Publication year:
2023
Article
US
Econometrics, Big Data
Are GreenLeaders also performance leaders? An econometric analysis of TripAdvisor hotel certification of GreenLeaders
Mao, Zhenxing (Eddie); Yang, Yang; Zhou, Jianhua
2023
JOURNAL OF SUSTAINABLE TOURISM
10.1080/09669582.2022.2127740
Article
US
Econometrics, Big Data
Why do hotels go green? Understanding TripAdvisor GreenLeaders participation
Yang, Yang; Jiang, Lan; Wang, Yawei
2023
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
10.1108/IJCHM-02-2022-0252
Article
China
Survey and Experiment
Why can customer incivility be contagious in the service context? A resource scarcity perspective
Zhan, Xiaojun; Guo, Yirong; Yang, Yang; Li, Zhicheng; Li, Xue
2023
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
10.1016/j.ijhm.2022.103418
Article
US
Econometrics, Big Data
Infusing new insights: How do review novelty and inconsistency shape the usefulness of online travel reviews?
Zhang, Xi; Zhang, Xiaoxia; Liang, Sai; Yang, Yang; Law, Rob
2023
TOURISM MANAGEMENT
10.1016/j.tourman.2022.104703
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