Do You Know the Top Two Complaints About Paley?

As the library staff member who receives all the suggestions and complaints that come from members of the Temple University community I can answer this question. Perhaps you already knew the answer: 1) Noise 2) Food Despite the efforts of the library staff to create an environment that is welcoming to all students, we are occasionally challenged to meet everyone’s needs. Whether it’s two students talking in one of the quiet zones, students getting a little too loud in the noise-tolerant zones, students talking on cellphones, a food mess left on a study table or a student eating a food truck meal that for one reason or another is distracting to other students, we continue to experience situations that leave someone dissatisfied with their Paley Library experience. In recent months we’ve been asked to create very strict, zero tolerance rules about both noise and food. One student even asked us to hire a security guard to force students to be quiet. We believe that strict rules about food and noise are difficult if not impossible to enforce in a building of Paley’s size, and we want to treat students as responsible adults. Sign stating top two library complaints are noise and food odors, to be respectful of others, and keep the library clean, (linked to larger version).
All that said, we do need to create a better environment in Paley Library, and to do so we need the help of everyone who uses this great community resource. In an effort to remind all those who use Paley Library about the top two complaints we have designed a small card with this information, and have placed these cards throughout the Paley Library. You will see them on desks, carrels and computer workstations. It’s just a reminder. We know the vast majority of those who use the Library are considerate of their fellow library users. Sometimes we could all use a reminder that this is Your Library and together it is Our library. Paley belongs to all of us. Let’s make it the best Library possible so that everyone has a great experience each and every time they are here. If you have any ideas to share about improving Paley Library, be it noise and food issues or any other situation, please leave a comment.

35 thoughts on “Do You Know the Top Two Complaints About Paley?

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