Gallery Theme Update

Computer Services will be updating the Gallery theme on on Wednesday, May 17 from 6:00 to 6:30 pm.

When the change is made, the Gallery theme will revert to the default settings. Your content will carry over, but any changes you made to the theme’s appearance will not carry over to the new version. Once the theme is updated on, you will need to manually redo any changes to the theme’s appearance that you want to keep.

Users who have sites using the Gallery theme have been notified and given additional instructions via email. For more information on the Gallery theme, see the UpThemes Gallery Knowledge Base.

Thank you for your cooperation and working with us on the upgrade. If you have any questions, please contact the Help Desk through the TUhelp website or call 215-204-8000.

Close Your Browser

Please close your browser after logging out of Temple Sites to ensure your information is safe.

For security reasons, it is important to actually log off when you’re done so others can’t open the browser and get into your accounts.

To avoid putting your information at risk, follow these three steps when you’re finished:

  1. Sign out of
  2. Close the browser.
  3. Log off the computer.

If you have any questions, please open a TUHelp request.

New Login Screen

On Thursday, April 20th from 6:00 to 7:00 PM, Temple University Sites will be switched to a new login screen. After the change is made, you will log in using the TUgateway screen. Please continue to use your AccessNet username and password to log in.

Screenshot of the TUgateway login page.

Screenshot of the TUgateway login page.

As usual, please open a TUHelp ticket if you have any questions or concerns regarding the new login system.

January WordPress Upgrade

EDIT: Maintenance complete! will undergo scheduled maintenance on Wednesday, January 25th, 2017 from 6 PM to 7 PM. WordPress core, plugins, and themes will be upgraded. There may be intermittent access during this time.

WordPress core will be upgraded to 4.7. This version of WordPress has video header support, PDF preview, editor improvements, and other updates under the hood. Read more about WordPress 4.7.

All plugins and themes will be updated to their latest stable version. Additionally, the Juicer plugin has been installed.

For more information please submit a help request to Computer Services.

Old Users Cleanup

As mentioned in a previous post, an old users cleanup was executed last night. Users who no longer have an AccessNet account were deleted. If they authored any content (posts or pages), the content was reassigned to another admin on the site. If there were no other admins, the site was deactivated. We always avoid deleting any content if possible.

Here’s some stats from the cleanup process:

Total Users: 11032
Users Deleted: 2063
Sites Deactivated: 31

If there’s any questions or problems, open a ticket!