Research

Key Research Areas

Tourist Flows and Location

Leveraging geospatial tool to predict tourist spatial behaviors and optimize destination management strategies.

AI and Big Data in Tourism

Leveraging machine learning and LLMs to predict tourist behaviors and optimize destination management strategies.

Sustainability and Resilience

Analyzing sustainability and risk on tourism and hospitality businesses and developing resilience models.

Digital Platforms and Pricing

Investigating the online behavior of tourists and organizations in digital platforms and pricing strategy.

Methodological Expertise

Big Data

Processing terabytes of unstructured data to reveal hidden patterns.

Econometrics

Advanced causal inference and time-series analysis for robust analysis.

Spatial Modeling

Geo-spatial tools to understand the spatial dimension and decision support.

Meta Analysis

Synthesizing results from different studies and understanding heterogeneity

Research Outputs

2018

Understanding guest satisfaction with urban hotel location

Yang, Y; Mao, ZX; Tang, JY

JOURNAL OF TRAVEL RESEARCH

2018

What are guests scared of? Crime-related hotel experiences and fear of crime

Leung, XY; Yang, Y; Dubin, EA

JOURNAL OF TRAVEL & TOURISM MARKETING

2026

How does the number of attribute ratings affect a product’s overall rating? Evidence from TripAdvisor

Zhang, ZQ; Yang, Y; Wang, XY; Wang, CX; Zhang, ZL

INFORMATION & MANAGEMENT

Measuring inter-regional tourism in the United States: Integrating passenger tracking and household survey data through a gravity lens​.

Yang, Y. and Xiong, C.

International Association for Tourism Economics [IATE] 2026 Conference.

Palermo, Italy

Event desert: Identifying determinants of cultural and social inequality in community leisure.

Hwang, G. and Yang, Y.

2026 TALS Research and Teaching Conference.

Philadelphia, Pennsylvania

Feast or famine: A big and deep data approach to event impacts on restaurant revenue.

Hwang, G. and Yang, Y.

The 31st Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism.

Auburn, Alabama

Tourism Experience and Human Well-being

2025 International Conference on Consumption Studies (ICCS)

Changsha, China (Online)

Geo-located big data and sport tourism

3rd High-Level Forum on Sports Tourism and Symposium on the Development of Sports Tourism Management

Huangshan, China

Meta-Analysis in Tourism Economics

Tourism Economics in Focus, The IATE Research Seminar Series

Online

Bike sharing and tourism impact tool

Tool link: https://uflyy.github.io/bike-sharing/

The tool is an interactive, data-driven dashboard designed to visualize the synergistic relationship between urban micro-mobility and tourism. Grounded in empirical econometric research, the tool uses Chicago as a case study to demonstrate how bike-sharing systems impact the demand and visitor experience of nearby tourist attractions. It features interactive spatial mapping and a predictive policy simulator, bridging the gap between academic research and smart city tourism management.

Rating Adjustment Tool

Tool link: https://uflyy.github.io/rating-adjustment/

 

The Rating Adjustment Tool is an advanced analytical web application designed to standardize hotel online reviews by correcting for “scaling heterogeneity”—the phenomenon where different types of reviewers interpret and use rating scales differently. Powered by a Hierarchical Ordered Probit (HOPIT) model grounded in peer-reviewed academic research , the tool mathematically controls for systematic response biases tied to traveler demographics (such as age and gender) and trip characteristics (such as travel type and reviewer expertise). By offering individual review adjustments, hotel-level aggregate score calculations, and batch CSV processing, the tool effectively translates subjective, raw user ratings into objective, comparable latent scores and standardized 1–5 metrics, ensuring fairer and more accurate hotel evaluations.

This rating adjustment tool is built on the theoretical framework and empirical results from the following paper:

Leung, X. Y., & Yang, Y. (2020). Are all five points equal? Scaling heterogeneity in hotel online ratings. International Journal of Hospitality Management, 88, 102539.

Green Hospitality Dashboard

Tool Address: https://uflyy.github.io/green-hotels/

How to Use This Dashboard

  • Global Map Aggregation: At the global or country level, cities are represented by aggregated markers scaled by hotel volume. Click a city marker to seamlessly zoom in and load individual hotel properties without clutter.
  • Dynamic Popups: Popups intelligently pan into the view to ensure long lists of Green Features or Hotel Styles are never clipped by the screen edges.
  • Deep-Dive Graphing: Navigate to the Graph View to instantly evaluate structural differences across subgroups using Native Boxplots (min, Q1, median, Q3, max), Standardized Radar Profiling, and 100% Stacked Bar Charts.
  • Top 10 Feature Slicing: When grouping by specific environmental practices (Green Features), the system automatically filters for the top 10 most adopted measures to preserve visual clarity.

Global Tourism Flows

Tool link: https://uflyy.github.io/global-tourism-flow/

This interactive analytical platform serves as a high-fidelity visualization tool for examining the complex dynamics of global tourism flows. The tool allows researchers and practitioners to explore bilateral tourism interactions through both spatial flow maps and regional intensity choropleths. At its core, the system quantifies “World Flatness” by calculating the elasticity of cultural distance, incorporating Hofstede, World Values Survey, and Schwartz frameworks, to demonstrate how technological and economic globalization have mitigated historical barriers to international travel. Users can simulate temporal shifts, analyze geographic friction, and identify proximal cultural markets, transforming abstract statistical data into an intuitive, evidence-based dashboard for strategic tourism intelligence.