Sustainability and Resilience

Why is this topic important? 
Tourism is deeply intertwined with environmental conditions and vulnerable to external shocks. Climate factors, particularly air pollution, act as both a push and pull factor: pollution at the origin “pushes” tourists to flee, while pollution at the destination degrades the experience. Understanding these dynamics is crucial for destination management. Furthermore, resilience—the ability to withstand and recover from shocks like COVID-19—is paramount. Developing quantifiable indices for resilience (e.g., for restaurants or heritage sites) allows stakeholders to identify vulnerable sectors and target interventions. Finally, investigating risk perception at the tourist level helps predict travel avoidance and behavioral changes during crises, which is essential for crisis communication.
 
What has our team done so far?
Our work has extensively covered air pollution and climate. Our team utilized big data to show that pollution in origin cities increases residents’ travel intention (the “fleeing” effect). We also linked relative air quality to the “restorative quality” of destinations, finding that cleaner air relative to the tourist’s home enhances the feeling of being “physically away”. Regarding resilience and COVID-19, we developed a “Restaurant Resilience Index” for U.S. counties, identifying that areas with higher dining-in habits and specific political ideologies were less resilient to stay-at-home orders. We also examined hotel survival, finding that inter-organizational imitation (following peers’ closure decisions) exacerbated market exits during the pandemic. For cultural heritage sites, our team constructed a resilience evaluation index, identifying cultural inheritance and protection values as key drivers of system resilience. At the tourist level regarding risk perception, we conducted a meta-analysis confirming a significant negative link between perceived risk and travel intention, identifying that cognitive and affective risk perceptions work in parallel. Our team also introduced the concept of “cognitive inconsistency” using behavioral economics, showing that individuals hold conflicting risk perceptions depending on whether they identify as a “tourist” or a “resident” during a pandemic, which leads to modifications in travel plans.

Recommendation

Nam, Yoonyoung; Yang, Yang

2025

JOURNAL OF HOSPITALITY & TOURISM RESEARCH

Tian, Fengjun; Wang, Zhonglie; Yang, Yang; Mao, Zhenxing

2025

TOURISM ECONOMICS

Related Presentations

COVID19tourism Index and its application in tourism management

University of Perpignan

Perpignan, France

Related Resources

Restaurant Resilience Index

The Restaurant Resilience Index was developed to characterize the regional restaurant industry’s resilience to the COVID-19 pandemic across U.S. counties. Estimated from econometric results regarding daily restaurant demand, this index incorporates key moderating variables—specifically ethnicity, political ideology, dining habits (eat-in vs. off-premise), and restaurant diversity—that were found to influence the magnitude of demand decline caused by the pandemic and stay-at-home orders. By visualizing these data, potentially through tools like an ArcGIS dashboard, the index enables government entities and stakeholders to pinpoint geographically vulnerable areas and effectively allocate support resources, such as consumer voucher programs, to the hardest-hit local businesses.

 

Link to the Restaurant Resilience Index dashboard.

COVID19tourism Index

The COVID19tourism index was developed to monitor the pandemic’s multifaceted impact on the global tourism industry. This index comprises five distinct sub-indices designed to track the specific effects of COVID-19 across various aspects of tourism activities. By utilizing this tool, destinations are enabled to assess their recovery status, generate rigorous forecasts, and benchmark their performance against potential competitors. Sub-indices The COVID19tourism index is comprised of five distinct sub-indices. These sub-indices were designed to track the specific effects of the pandemic across different aspects of tourism activities.

Dashboard Utility The index functions as a tool that enables destinations to perform three primary functions:
• Evaluate Recovery: Destinations can use the tool to assess their current recovery status.
• Forecast: The tool allows users to produce rigorous forecasts regarding tourism trends.
• Benchmark: Destinations can use the index to benchmark their performance against potential competitors

Link to the COVID19tourism Index Dashboard

Link to download the data

Tourist Experience Simulation Tool

Tourist Experience Simulation Tool is a Web-GIS system designed to help tourism practitioners monitor and simulate tourist experiences under varying environmental conditions. This tool allows users to input specific scenarios defined by air pollution levels (specifically PM2.5), weather conditions (temperature, sun, wind, and precipitation), and date types (e.g., weekends or holidays). Utilizing a predictive algorithm derived from the sentiment analysis of geotagged social media posts, the system calculates “experience scores” to visualize the spatial distribution of tourist satisfaction across the city. This platform enables stakeholders to conduct scenario analyses, such as predicting experience fluctuations during heavy pollution events, and offers features for benchmarking specific locations and recommending itineraries that mitigate the negative impacts of poor air quality