Dear Helix Users,
Our new IT Service Management platform, TeamDynamix (TDX), goes live on Tuesday, July 15, 2025. To prepare for the upcoming launch, we’re hosting a live training webinar.
Webinar Details
The 80 minute training webinar will be offered via Zoom on Wednesday, July 9, 10:30 am – 11:50 am. Join the training directly using the following Zoom link and password:
Zoom link: Join the webinar via Zoom
Password: 730761
Transition Reminders
- Limited Helix Support: Between now and go-live, Helix changes are restricted to queue updates and break/fix work only.
- Stay informed: Visit the the ITSM hub for ongoing updates, timeline details, and training resources.
Questions?
Reach out to us any time at tdxhelp@temple.edu or schedule time to meet with the TDX team prior to training or go-live.