Temple student Ally Esposito, a rising junior Sport and Recreation Management major, spent her summer as an Operations Intern with the United States Golf Association (USGA). Read below to learn more about her unique experience preparing for the 2018 U.S. Open!
What is/was your job function, and what does a typical day entail?
Leading up to the tournament, my intern team and I worked for over a month and a half to get Shinnecock Hills Golf Club ready to host the U.S Open. We had to do anything and everything to make the grounds that much more accommodating for the golfers, including things such as finding a way to make the port-a-potty doors close more quietly, wind screening every fence on the course, and covering 18-wheelers so that no logos faced the golf course. We did a lot of things that you wouldn’t expect in a typical internship. Some weeks we would work up to 125 hours, coming in at 6 or 7 am and leaving at 2 or 3 am. I have a newfound respect for anybody working in operations. I never realized how much went into a U.S. Open. It is quite the production. On Championship Sunday, we were permitted inside the ropes, so when Brooks Koepka won the tournament, we were not far from him. Standing inside the ropes, with tens of thousands of people behind me in the stands watching the world’s best golfers, made everything worth it.
How did you find out about this opportunity, and what was the interview process like?
USGA HR manager Kamille Ramos, who is a Temple grad, came to my class (Leisure and Tourism for a Diverse Society) with Dr. Blair and she talked about this internship and gave a presentation on it. I applied, had a video interview, a phone interview and then a offer call.
How has your internship related to your course work?
In many of my Sport Management classes we learned about the business side of sports, such as the bottom line, and how to increase profits. During my internship we saw the business side of the USGA through ticket sales, corporate hospitality accommodations, and how the USGA generates profits. I also learned about diversity practices, and the USGA’s specific training and policies for disabled guests. Overall, all of my sport classes prepared me for my internship and I was able to provide input and feedback to my boss.
What is the most important thing you’ve learned during your internship/job experience?
The importance of teamwork. We had to do a lot of quick thinking and brainstorming with our fellow interns who were people we had never met before. We learned what people’s strengths and weaknesses were and how we would use each intern for specific things.
What piece of advice would you give to current students embarking on an internship/job search?
Take chances. Sport Management, and Golf in particular, is a very male dominated field. I knew that I would be one of a few females there (3:20 ratio), but if I never took that chance, I would have missed out on a great opportunity. A quote that guided me while looking for internships was, “Get comfortable with being uncomfortable.” Try something new.
Did the Career Center assist you in any way, whether it was identifying the opportunity, applying to it, interviewing for it, or preparing for it?
Before I applied for my internship with the USGA, I came to the Career Center and got my resume reviewed!
Have you learned any valuable lessons about obtaining jobs/internships during your time at Temple?
Use your resources! Temple has numerous opportunities to help you with your job search. Make connections with your professors, go to the Career Center, and attend as many job fairs as possible.