Internship Spotlight: Ally Esposito at the USGA

Temple student Ally Esposito, a rising junior Sport and Recreation Management major, spent her summer as an Operations Intern with the United States Golf Association (USGA). Read below to learn more about her unique experience preparing for the 2018 U.S. Open!

What is/was your job function, and what does a typical day entail?

Operations Intern

Leading up to the tournament, my intern team and I worked for over a month and a half to get Shinnecock Hills Golf Club ready to host the U.S Open. We had to do anything and everything to make the grounds that much more accommodating for the golfers, including things such as finding a way to make the port-a-potty doors close more quietly, wind screening every fence on the course, and covering 18-wheelers so that no logos faced the golf course. We did a lot of things that you wouldn’t expect in a typical internship. Some weeks we would work up to 125 hours, coming in at 6 or 7 am and leaving at 2 or 3 am. I have a newfound respect for anybody working in operations. I never realized how much went into a U.S. Open. It is quite the production. On Championship Sunday, we were permitted inside the ropes, so when Brooks Koepka won the tournament, we were not far from him. Standing inside the ropes, with tens of thousands of people behind me in the stands watching the world’s best golfers, made everything worth it.

How did you find out about this opportunity, and what was the interview process like?

USGA HR manager Kamille Ramos, who is a Temple grad, came to my class (Leisure and Tourism for a Diverse Society) with Dr. Blair and she talked about this internship and gave a presentation on it. I applied, had a video interview, a phone interview and then a offer call.

How has your internship related to your course work?

In many of my Sport Management classes we learned about the business side of sports, such as the bottom line, and how to increase profits. During my internship we saw the business side of the USGA through ticket sales, corporate hospitality accommodations, and how the USGA generates profits. I also learned about diversity practices, and the USGA’s specific training and policies for disabled guests. Overall, all of my sport classes prepared me for my internship and I was able to provide input and feedback to my boss.

What is the most important thing you’ve learned during your internship/job experience?

The importance of teamwork. We had to do a lot of quick thinking and brainstorming with our fellow interns who were people we had never met before. We learned what people’s strengths and weaknesses were and how we would use each intern for specific things.

What piece of advice would you give to current students embarking on an internship/job search?

Take chances. Sport Management, and Golf in particular, is a very male dominated field. I knew that I would be one of a few females there (3:20 ratio), but if I never took that chance, I would have missed out on a great opportunity. A quote that guided me while looking for internships was, “Get comfortable with being uncomfortable.” Try something new.

Did the Career Center assist you in any way, whether it was identifying the opportunity, applying to it, interviewing for it, or preparing for it?

Before I applied for my internship with the USGA, I came to the Career Center and got my resume reviewed!

Have you learned any valuable lessons about obtaining jobs/internships during your time at Temple?

Use your resources! Temple has numerous opportunities to help you with your job search. Make connections with your professors, go to the Career Center, and attend as many job fairs as possible.

O*NET OnLine: Career Exploration and Job Search

by edward gallo, graduate intern at the temple university career center

The Occupational Information Network, or O*NET, is a handy resource for multiple facets of career development. The professionals at O*NET have gathered data on over 1,000 occupations, giving you access to detailed descriptions about what it’s like to work in a variety of fields.

While O*NET has many features students can utilize, it can be especially helpful for career exploration, planning, and the job search process. Learn one way to navigate this valuable resource!

Career Exploration

O*NET has an adaptive search function, simply entering key words or sample job titles will result in a list of relevant careers. Here’s how to explore further:

On the home page, the “Advanced Search” function allows users to sort potential occupations by different criteria. While all of these selections are valuable, “Interests” are more generalizable and simple to conceptualize.

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You will be brought to a page listing six different areas of vocational interest. These are the “Holland Codes”, or the “RIASEC” model. If you have not yet determined your top three vocational interests, use the link provided to access a brief questionnaire hosted by My Next Move.

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After selecting one interest, you’ll be able to plug in the other two in order to generate a list of occupations most suited to your code. You can play with different amounts and combinations of interests to get new options.

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Careers are sorted by “Job Zone”. This is a reference to the amount of preparation needed to enter that field. Here’s how it breaks down:

Job Zone 1 – occupations that need little or no preparation

Job Zone 2 – occupations that need some preparation

Job Zone 3 – occupations that need medium preparation

Job Zone 4 – occupations that need considerable preparation

Job Zone 5 – occupations that need extensive preparation

These lists are a great way to explore and brainstorm career options. Feel free to use the other search criteria like Abilities, Knowledge, or Work Values to draw comparisons. O*NET’s biggest strength is the “Summary Report” for any given occupation.

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At first glance, a summary report will provide a brief description about the nature of that job. “Sample Job Titles” can be useful when it comes to the job search process, as well as for continued exploration.

If you’ve found a promising occupation, make sure to check out the education requirements. The “Knowledge” tab gives students an idea of what competencies they should be cultivating while working towards this career.

You can use the “Find Training” function to look at what majors are usually associated with this field.

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Job Search

If you’re passed the exploration process and ready to apply, or would just like to see examples for potential openings, the “Job Openings” section provides a fantastic job search tool.

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The “Find Jobs” function will prompt you to search by state, or by specific zip code. You’ll end up with the most recent results provided by Career One Stop in your area. Usually the bulk of these listings are from the National Labor Service.

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Under the “Job?” specifier, you’ll see a code. Through O*NET OnLine, you’re able to search all related careers at once, so your results will not be limited by specific key words in a job title. Cross-referenced with other popular job boards, these results are comprehensive.

Results can be further filtered by distance, city, company, and date posted. You’ll be redirected to active job postings where you can apply directly.

Prepping Application Materials

When it comes to writing a resume and cover letter for any position, you should be tailoring those materials to each specific position. This means identifying the tasks, skills and competencies described in the posting.

O*NET Summary Reports give great examples in terms of action verbs, tasks, knowledge, and skills.

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When drafting descriptions in your experience section, you can use these examples as a model.


O*NET OnLine is just one of many resources utilized by Temple’s Career Center. Connect with us on for more articles, tips, and to learn about upcoming events! Use Handshake to make an appointment today!


GlaxoSmithKline Helped Him Transfer His Technical Skills to the Real World

Rising senior biochemistry major, Anthony Alcancia, spoke with us about his internship experience at GlaxoSmithKline (GSK) last summer and fall. Learn more about how this College of Science and Technology student was able to apply the skills he learned in the classroom at a Fortune 500 company…

What company did you intern with and what is your position?

GlaxoSmithKline – I was a Topical Product Development Analyst in the Dermatology Department

What is/was your job function, and what does a typical day entail?

I worked alongside researchers and analytical chemists in the analytical lab of the Dermatology Department. A typical day entails performing analytical tests in the lab, writing/submitting experiment reports, and attending/presenting at department meetings. The work focused on the physical analysis of creams, gels, and ointments in the early stage of product development. In addition to aiding investigators in performing experiments, I also conducted independent research on solubility studies and shelf-life method development. I presented my research at the GSK Dermatology Symposium and the GSK Science Sharing Day. I worked full-time during the summer and part-time during the fall semester.

How did you find out about this opportunity, and what was the interview process like?

I discovered the opportunity by searching online for summer internships near my area. I applied through the company’s career website by submitting the job application, resume, and cover letter online. A few weeks after applying online, I was contacted by HR to set up a phone interview with the hiring manager. The phone interview with the hiring manager was about an hour long. She asked about past experiences, background, and walked through my resume. A week later, I was asked to come to the site for an-in-person interview. It was about three and half hours consisting of a tour of the lab, a lunch with employees, and a sit-down interview with the manager and employees. I was asked about my academic background, previous research, college involvement, a behavioral questioning segment, and technical knowledge questions.

What is the most important thing you’ve learned during your internship/job experience?

In the pharmaceutical industry specifically, your technical understanding and skills are very important. Most of the concepts and procedures you learn in your science courses are applied in the lab and expanded on to great lengths. Employers expect you to have an in-depth understanding of your field and have the ability to demonstrate your understanding.

What piece of advice would you give to current students embarking on an internship/job search?

Apply! Always be actively looking for opportunities throughout the year. Be open-minded and apply to any opportunity you feel would potentially be a good fit for you. There are a lot of opportunities out there, but you must apply to have a chance.

Have you learned any valuable lessons about obtaining jobs/internships during your time at Temple?

Again. Apply! I wouldn’t worry too hard about trying to present yourself in an interview or application in the way “you think you should.” Really expressing your own individual strengths and interests and not just saying the standard response to questions is important because interviewers can easily distinguish between the two. Sometimes it may seem frustrating and not-worth-the-effort to apply to a whole bunch of internships you might not get, but it is also a great learning experience and when you finally get one you will look back and see that it was all worth it in the end.

Anything else you’d like to mention?

If you are interested in the pharmaceutical industry, whether it be the science side or the business side, GSK has a great, well-organized, and professional internship program which really integrates students into the company’s workflow. The were many events set up for interns, as well as company events, that provide opportunities for interns to experience, learn, and network with others.

Drafting Your Personal Statement: Crafting A Vision Of Your Future

by mark kaloko, senior career coach at temple university career center

In my profession, I speak a lot with students about writing their personal statements. Students tend to have great uncertainty about writing these documents, and this is warranted: I mean it’s not every day that you are asked to explain your future career goals in two pages or less. Typically, there are four main points that I encourage students toward to help them frame their personal statements. Below, I share my magic formula.

  1. Lead off with a strong introduction. Most personal statements start off with some explanation of how you became interested in the field of study. This could be a compelling story or just a broad overview of events. The main point here is that you want to give the reader some idea of what sparked your interest in the field. Motivation and passion are important factors in pursuing a graduate degree. You need desire to complete your coursework, ace your final exams, and conduct meaningful research. Give your reader an idea of how you became interested in your chosen discipline.
  2. Provide evidence of experience and growth. Once you have given a killer introduction, you need to provide evidence of how you have pursued your craft with excellence. Admissions counselors will be interested in experiences that have helped to clarify your interest in the field. They will be curious about academic successes in courses closely related to your discipline. Share internship experiences that you have had, courses where you have done well, and volunteer causes that you have supported. Make a case for your relevant experience.
  3. Highlight qualities of the program and faculty. Now that you have explained a little about you, it’s time to showcase what you value about the program. Make sure you research the school and program. In your statement, talk about the courses and opportunities that this program uniquely offers. Mention faculty members that you will study under and what you admire about their research. Showing alignment with the program and instructors is key to appearing outstanding in your application. Programs are looking for people who are a good fit.
  4. Cast a vision of your future. Lastly, you need to give the program some idea of your career goals. These ideas do not need to be “set in stone,” but provide some vision of where you see yourself after the program. Perhaps you see yourself in a certain career or championing a particular cause. Whatever the case, give the admissions committee some idea of what you will become. Schools and faculty pour a lot of time and resources into their graduates, and they want to know there will be a return on their investment. Be sure to show these parties that you have a vision worth supporting.

So, there you have it. Those are my four tips for drafting your personal statement. These tips will work best for applications where you are applying to a specific program, not for centralized admissions processes such as law school or medical school. For these other two admissions processes, you will need to draft a statement that will be seen by multiple schools.

In closing, remember that writing your personal statement is casting a vision of “who you are” and “where you are going” as a professional. I hope these tips and strategies will help you to shine on your next personal statement. Your future in graduate school awaits. Best of luck!

Temple Launches University-Wide Subscription To Jobscan

PHILADELPHIA, PA, April 19, 2018 – This spring, Temple University’s Career Center announced a partnership with Jobscan to allow its students, staff, and alumni to access Jobscan’s premium features. Jobscan is a tool that gives job seekers an instant analysis of how well their resume is tailored for a particular job, and provides suggestions regarding ways the user can improve his or her resume to match a job description. Members of the Temple community can create a Jobscan Premium account simply by using their Temple email address at

With free access to a premium account, Temple students, staff, and alumni can perform an unlimited number of resume optimization scans, as well as gain access to Jobscan’s cover letter and LinkedIn optimization features. “We are excited to partner with Jobscan, as this online resource enables Temple to deliver tailored resume and job application assistance to all our students and alumni who use it,” said Rosalie Shemmer, Senior Director of the Temple University Career Center.

Jobscan, based in Seattle, was created in 2013 by Founder and CEO, James Hu. “The entire team at Jobscan is excited to partner with Temple University to help students gain a competitive edge in their job search. Algorithms and automation are growing parts of employer’s recruiting. Our tools will help students stay ahead of the technological change of job search.”

For access to Jobscan, and all of Temple’s university-wide online professional development resources, students, staff, and alumni should visit:

Alumni Spotlight: Jess deRivera ’14 from Freedom Mortgage

Freedom Mortgage recruits Temple students each and every year. What’s more, Freedom Mortgage is an active participant in Temple’s On-Campus Recruiting program and is currently recruiting students for entry-level positions! Temple alum Jess deRivera participated in Freedom’s First Flyer program, and credits her interactions with Temple professors with preparing her for the real world…

Apply: Freedom Mortgage’s Career Development Rotational Training Program

What year did you graduate from Temple and what was your major?

I graduated from Temple in May 2014 with a degree in Sociology.

What is your current job, and what does it entail?

I’m a loan officer at Freedom Mortgage. My day is primarily spent on the phone with clients, assessing their financial situation and advising them on how to improve it.

What career path led you to where you are now?

I applied to Freedom one year after graduation through a program called First Flyers. The First Flyer program was designed to give recent college grads a fundamental education through a year-long experience in different positions at the company. The program also focuses on networking and coaching to give participants the chance to meet people from other departments, and figure out which position would be the best fit. It was especially good for me because Freedom is my first “real” job, so I liked that the program gave me both structure and flexibility in my career.

What part of your experience at Temple best prepared you for the real world?

I took a class with Dr. Tricia Jones at Temple regarding interpersonal communication that shaped my outlook on how to constructively communicate with others. I believe that one of the most valuable parts of college is learning how to interact and communicate with people in a way that achieves a common goal. No matter what industry or field you enter, you need to know how to hear others, and how to make yourself heard.

Given what you know now, what pieces of advice do you have for Temple students?

Talk to your professors! Being at Temple, you have access to very intelligent and interesting people whose job function is to teach you. Take advantage of the time you have with them, ask questions about how they got to where they are, and what advice they have for you to accomplish your goals.

Is there anything else you’d like to add?

Build your network in college! People are the common denominator of any profession. The more connected you are to the people who work in your field, the more opportunities you will open for yourself down the road.


Student Organizations Helped This Owl Launch Her Career!

The Career Center recently connected with Mechanical Engineering junior, Renee Eastburn, about her past internship at General Motors in Detroit, Michigan. Read on to learn more about the unique way that Renee landed her internship. Sometimes your personal network can get you farther than you might think…


What semester did you do this internship?

Summer 2017

What company did you intern with and what is your position?

Company: General Motors (Global Propulsion Systems- Pontiac, Michigan)

Position: Electric Motor Manufacturing Engineering Intern

What is/was your job function, and what does a typical day entail?

I worked on process, cost and quality improvement in electric motor wire forming processes for the Motor Manufacturing Validation Center in Pontiac, Michigan. This required me to design and build a bench-top rig used to test and collect data to compare different end-of-arm tooling options. My typical day started at 7:30am and ended around 4:30pm and involved both desk work (using CAD, Excel, Microsoft Powerpoint and Microsoft Project), attending various meetings, visiting supplier locations, as well as working on the industrial lab floor where the robots were located. At the end of of my internship I had to present my project findings to higher-level executives in my division. One of the best parts about this internship was that I was treated like a full-time engineer rather than “just an intern”, so my typical day was very similar to the typical days of a full-time employees.

General Motors has a really great internship program, which did include some perks. There were often events held during the week that intern coordinators and project supervisors strongly encouraged interns to attend, like the Detroit Grand Prix, Tigers baseball games, intern poster symposiums, volunteering events through Habitat for Humanity, and even the North American Quarterly Earnings Report held in downtown Detroit where I got to meet GM’s CEO, Mary Barra.

Renee standing outside of General Motors headquarters in Detroit, MI

How did you find out about this opportunity, and what was the interview process like?

I found out about this opportunity through the 2016 Society of Women Engineers National Conference (WE16) which took place in October of 2016 in Philadelphia, PA. There were countless workshops, speakers, networking opportunities, and the largest career fair of its kind, with over 300 exhibitors. While at the career fair, I spoke with a recruiter from General Motors. The following week I got an email requesting an interview. The interview process was pretty straight-forward, with one behavioral-based interview. I received a call in January 2017 with a verbal offer, so the entire process took about three months.

What is the most important thing you’ve learned during your internship/job experience?

One of the most important things I learned during my internship/job experience was to have more confidence in myself and my abilities. Given the highly technical nature of my project, I was a bit intimidated at first. However, after a month or two, I really started thriving in and enjoying this environment. It has become clearer that the courses I have taken in Temple’s College of Engineering are preparing me up for success.

Renee and other interns at the Detroit Grand Prix, next to a Chevy Bolt EV

What piece of advice would you give to current students embarking on an internship/job search?

Without networking, I would have never landed this internship. The main piece of advice I would give to current students embarking on an internship/job search is to get involved in organizations that foster professional development and to take up as many networking opportunities as possible. While online applications are sometimes successful, meeting and connecting with someone face-to-face is invaluable for the recruitment process. If I had not been involved in the Society of Women Engineers (SWE) or attended WE16, I doubt that I would be where I am today!

Did the career center assist you in any way, whether it was identifying the opportunity, applying to it, interviewing for it, or preparing for it?

SWE has done collaborations with the career center, like Resume Reviews and workshops on professional dress for women, which I attended leading up to the conference. Additionally, I visited the career center for career coaching and interview tips previously. The career center is a great resource!

Check Out LinkedIn’s New Jobs Browsing Experience…

Have you spent hours, days, or even weeks scrolling through hundreds of job listings trying to identify the “perfect job title” that fits your interests? You’re not alone. One of the biggest challenges job seekers have is knowing what types of jobs to search for in their job search, or even which jobs exist.

LinkedIn heard you and as a result launched new job pages designed with the job seeker in mind. Now, job seekers and students unfamiliar with the professional landscape can browse job titles within various job functions (e.g. sales jobs, human resources jobs, or marketing jobs ). LinkedIn surfaces popular job titles and listings, as well as top cities and companies for a particular job.

As you browse job functions be sure to check out salaries as these can vary between job titles. Easily navigate to the salary explorer, Jobs home page to search for job listings, and take a look at companies you’re interested in to make informed decisions about your career.

One decision you might be considering is whether or not you want to be your own boss. Nearly 34% of the workforce is made up of freelance workers and half say they would never go back to a traditional work environment. Explore all the remote possibilities as a freelancer.

Finding your first job out of college has never been easier!

How One Owl Navigated her Interview to Land an Internship

 The Career Center caught up with junior Adult and Organizational Development major Shayne Carson this past week to learn more about how she landed her internship with Target. Shayne first heard about the internship opportunity at the Fall University-Wide Job and Internship Fair. Read on to learn more about how she landed her internship.

Shayne found her internship at the last Job and Internship Fair. She recommends checking out the job fairs this week too!


What is your major and year?

Adult and Organizational Development, Junior graduating May 2019

What will be your internship experience for Summer 2018?

Store Executive Team Leader (Assistant Manager) Internship at Target Corporation. It’s a paid 10 week rotation during the summer to provide a realistic full-time job preview and leadership development by providing the opportunity to learn the business, core roles of an ETL. The first 5 weeks is training through shadowing other Executive Team Leaders, and the next 5 weeks I will be responsible as the store’s “Lead on Duty” and run operations of the store.

How did you learn about the internship at Target?

I attended Temple’s Job and Internship Fair in October 2017 where I met a Store Team Leader (General Manager) and learned more about the role of the internship.

From the time you submitted your application, how long was it until you were called for an interview and informed that you were hired?

I had left my resume with the recruiters from Target at the internship fair in early October. By mid-November I received an email inviting me to officially apply for the position, and had my first interview in the beginning of December. I had three rounds of interviews that took place between December and first week of January.  I was informed I was hired the second week of January.

Tell us more about the interview, how was it formatted?

I had an initial phone screening, two phone interviews, and one FaceTime interview.

All of my interview rounds consisted of behavioral-based questions, where they were looking for me to describe the situation, then the behavior or action I took within the situation, and finally, the outcome. It consisted of questions such as, “Tell me about a time you recognized a process that wasn’t working, and what did you do to change it?” The questions they ask are trying to pull out situations where you show your leadership ability. Even if you don’t have an extensive work history, you can pull from classwork situations.

Did anything happen in your interview that you didn’t expect?

I was surprised at how short my interviews were. None of the conversations lasted more than a half hour. My last interview, which was my first ever FaceTime interview, lasted 14 minutes. Because they were so short, I doubted my performance in the interviews. Target is just very straight forward and to the point in their interviews in order to streamline the process.

 What piece of advice would you give to current students embarking on an internship search?

My first piece of advice would be to start with the Career Center and prepare. Secondly, you don’t have to take the first internship you get an interview for. Before Target, I had an interview with a company that handled the process unprofessionally, and I considered taking it just so I could put the experience on my resume. You need to find an internship that is right for you, because the experience is meant to help you grow professionally and personally.

Did the Career Center assist you in any way, whether it was identifying the opportunity, applying to it, interviewing for it, or preparing for it?

I took full advantage of the Career Center before I attended the Job and Internship Fair in October. I started by making an appointment with Laura Craig, the Associate Director of Career Development. I brought a copy of my resume to be reviewed, as well as talked about how to prepare for the Fair in terms of professionalism, dress code, what employers are looking for, etc. After making improvements on my resume, I then went to a Rapid Resume Review that took place on campus during Career Week. I wanted to be as prepared as possible, and it definitely paid off.

This Temple Senior Used The Career Center To Help Get Into Temple’s Law School…

Temple senior Sarah Kim, majoring in Social Work, knew she wanted a career based on helping people and serving the greater good. She decided that the she wanted to become a lawyer who gives a voice to those who are underrepresented in today’s legal system, and where better to do that than Temple’s Beasley School of Law? Getting into law school, however, is no easy task. Read more about Sarah’s journey, and how the Career Center helped her on her way…

Temple senior Sarah Kim

Career Center: What are your long-term career goals?

Sarah Kim: I’m currently earning my undergraduate degree in social work, and in my field experiences I’ve loved building relationships with clients and acting as their advocate. As a social worker I also get a first-hand look at systemic issues which cause people need to an advocate in the first place. Now that I’m planning to go to law school, I hope to pursue public interest law in order to address these systemic issues while still staying true to my social work values.

CC: What is the most important thing you’ve learned during your graduate school application process?

SK: It might sound cheesy, but being true to myself was crucial. Because applying to graduate programs is extremely competitive, I received a lot of advice about building up my application to stand out. For example, I was told that I should ask people with the most prestigious degrees or job titles to write my letters of recommendation. However, some of my closer mentors were lower down in the chain of command but knew me better. I ended up asking the people who had stronger relationships with me to write letters on my behalf because I knew they would better reflect who I am as a student and as a person, even though their title may not be as impressive on paper. It was essential to me that each component of my application truly reflect who I am, so whether it was choosing the topic of my personal statement, selecting who to ask for a recommendation, or even deciding which schools to apply to, making choices with that in mind was important.

CC: What piece of advice would you give to current students deciding if they should go to graduate school, and where?

SK: For me, getting work experience in the field I was considering helped me determine it was the right path. When I was considering getting my graduate degree in social work, I took a few positions that I enjoyed but did not necessarily feel like what I wanted to do long term. Then I started an internship which combines law and social work, and realized I wanted to work at the intersection of these two fields. Talking it over with mentors and people who work in public interest helped me figure out that going to law school would be the best fit for my goals, and then actually visiting programs helped me figure out which school was the best fit for me.

CC: Did the career center or career services at Temple assist you in any way, whether it was identifying the opportunity, applying to it, interviewing for it, or preparing for it?

SK: First, I went to a Personal Statement Workshop organized by the Career Center to help figure out what a personal statement even was. Then, I took my resume to a Career Coach to get some feedback. After making some revisions from the feedback, I made another appointment to review my revised resume and the first draft of my personal statement. At that appointment, I was connected to some pre-law advisors who could review my personal statement. The career coach, Mark Kaloko, even called my top choice law school for me to ask them some questions I had about the application process. I had all the help I needed, and more!

CC: Anything else you’d like to mention?

SK: I’m just super grateful that I had access to incredible help from the Career Center, and I hope other students will take advantage of these opportunities!