EDUCATION

Temple University, College of Liberal Arts                                        Philadelphia, Pennsylvania

Bachelor of Arts, English

Criminal Justice Minor, Concentration in Creative Writing

Expected Graduation                                                               December 2020                      

WORK HISTORY

The Met Philadelphia                                                         May 2019 – Current

  • Upsold tickets/amenities to customers
  • Scheduled reservations/parties for multiple guests (up to 100 guests a day)
  • Communicated with the staff to provide guests with above and beyond service
  • Addressed guest inquiries and issues, resolved problems with staff

Blaze Pizza                                                                       July 2017- December 2018

  • Greeted and interacted with customers
  • Worked on line preparing food
  • Maintained clean work environment and customer satisfaction

Historical Society of Pennsylvania, Intern           August 2017-December 2017

  • Wrote nonfiction stories Philadelphia for their website Philaplace.org
  • Assisted in the publishing department with copyrighting
  • Helped publish quarterly journal Pennsylvania Magazine of History and Biography
  • Corresponded with scholarly authors/professors

Temple University Hospital                                        April 2016 – February 2017

  • Made appointments for guests
  • Worked hands on to assist patients
  • Delivered mail and specimens between hospital buildings
  • Used computer to confirm meetings/appointments

Fox Chase Cancer Center                                                  January 2013-June 2016

  • Worked with computers and scanners
  • Handled patient information and databases
  • Worked with customer service and kept communication with patients and hospital guests

AWARDS

  • President’s Volunteer Service Award for committing to healthy futures. 

SKILLS

  • Reliable and timely  
  • Computer literacy in Excel, PowerPoint, SEO, and Word  
  • Experience with social media platforms, Facebook, Instagram, LinkedIn, Twitter 
  • Excellent interpersonal skills
  • Member of the Golden Key National Honor Society
  • Works well with others in a professional environment
  • Ability to multi-task under pressure