

{"id":919,"date":"2019-11-19T09:47:51","date_gmt":"2019-11-19T14:47:51","guid":{"rendered":"https:\/\/sites.temple.edu\/assessment\/?p=919"},"modified":"2020-03-23T12:18:32","modified_gmt":"2020-03-23T16:18:32","slug":"we-dont-want-to-work-with-mummies","status":"publish","type":"post","link":"https:\/\/sites.temple.edu\/assessment\/2019\/11\/19\/we-dont-want-to-work-with-mummies\/","title":{"rendered":"We Don&#8217;t Want to Work with Mummies"},"content":{"rendered":"<p><a href=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/Conservation-in-the-Open.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-924 aligncenter\" src=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/Conservation-in-the-Open.jpg\" alt=\"\" width=\"393\" height=\"393\" srcset=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/Conservation-in-the-Open.jpg 512w, https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/Conservation-in-the-Open-150x150.jpg 150w, https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/Conservation-in-the-Open-300x300.jpg 300w\" sizes=\"auto, (max-width: 393px) 100vw, 393px\" \/><\/a><\/p>\n<p>At Charles Library we are experiencing a more open office environment. I saw an\u00a0 extreme version at the Penn Museum this weekend ; the conservator&#8217;s workspace is actually in the gallery, on view several hours a day. But the office mate, a mummy, is very, very quiet.<\/p>\n<p>These issues of privacy, of noise, and of how we move around our space without disturbing co-workers, surfaced in several workplace norms conversations that I conducted in September.\u00a0The meetings, organized by work area, were designed to surface issues of concern about the kinds of environment (and behaviors) that would enhance, and detract, from the &#8220;ideal&#8221; working conditions. Would it be a problem to eat tuna salad at one&#8217;s desk? How can we signal to colleagues that we are not &#8220;interruptable&#8221;?<\/p>\n<p>Some anxiety about establishing workplace norms emerged when we talked one-on-one with staff as part of the <strong><em>Envisioning our Future<\/em><\/strong> project. Even before the move, staff were concerned about the more open workplace environment and the need to set guidelines for behaviors. Recognizing as well that multiple types of work would be taking place in our new work spaces. Would this lead to more collaboration in person because of casual interactions,\u00a0 or just more use of electronic communication?<\/p>\n<p>The discussions were summarized and shared with all of the staff in that workspace, including those who were not at the in-person conversations. A summary email was sent to all staff.<\/p>\n<p>Did the workplace norms conversations make a difference?\u00a0 <span style=\"font-weight: 400\">Last week I launched a short survey to staff to gauge the effectiveness of the process. It\u2019s never easy to ask for feedback, risking the possibility that it did not make a difference at all, or worse, it was considered a waste of time. While that didn\u2019t happen, I did learn some lessons, about the process and about assessment.<\/span><\/p>\n<p><span style=\"font-weight: 400\">About 40 staff members participated in the five sessions. 15 of those people responded to the survey. They were from all work areas,\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">66.7%\u00a0 participated in the session<\/span><\/li>\n<li><span style=\"font-weight: 400\">86.7% read the document resulting from the session<\/span><\/li>\n<li><span style=\"font-weight: 400\">66.7% read the email to staff<\/span><\/li>\n<\/ul>\n<p>I asked three additional questions:<\/p>\n<p><span style=\"font-weight: 400\">From your perspective, what degree of change has occurred in attending to workplace norms in your area? (0 is &#8220;none at all&#8221; and 5 &#8220;a good bit&#8221;)<\/span><\/p>\n<p><a href=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-920\" src=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion1.jpg\" alt=\"\" width=\"476\" height=\"175\" srcset=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion1.jpg 476w, https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion1-300x110.jpg 300w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400\">From your perspective, what degree of change has occurred in attending to workplace norms in your area based on issues discussed in the facilitated conversations\/shared documents? (0 is &#8220;none at all&#8221; and 5 &#8220;a good bit&#8221;)<\/span><\/p>\n<p><a href=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-921\" src=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion2.jpg\" alt=\"\" width=\"527\" height=\"182\" srcset=\"https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion2.jpg 527w, https:\/\/sites.temple.edu\/assessment\/files\/2019\/11\/SurveyQuestion2-300x104.jpg 300w\" sizes=\"auto, (max-width: 527px) 100vw, 527px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Although this is a very small sample, it seems that time in our new spaces has had more of an impact than the actual conversations. (I base this on the fact that the average goes down for the second question).\u00a0 The comments <span style=\"font-weight: 400\">provide a bit more insight into this interpretation:<\/span><\/p>\n<p><span style=\"font-weight: 400\">The process elicited quite a bit of variation between work areas in some aspects of the work environment, like tolerance for noise. Some were disappointed that the outcome did not result in concrete decisions about policy. Others felt that the conversations led to more comfort in discussing the workplace norms.\u00a0 But they were not the real impetus for changes in developing norms that staff are perceiving.\u00a0 Those arise from just just being together. And there are outstanding areas of negotiation, like the use of the breakout rooms.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">What did I learn as a facilitator? That I can be challenged by remaining neutral in these situations.\u00a0 I need to follow my own ground rules in providing equal voice to all participants. <\/span><\/p>\n<p><span style=\"font-weight: 400\">But overall, I feel positive about:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">providing an opportunity for staff to get together and <\/span><\/li>\n<li><span style=\"font-weight: 400\">opening up a dialogue that may\u00a0 not have come about as readily without these meetings<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Mainly, I am appreciative of my colleagues who participated in this effort. We don&#8217;t necessarily want mummies as our work mates, but it&#8217;d be nice to play our music as loud as we like.\u00a0\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Charles Library we are experiencing a more open office environment. I saw an\u00a0 extreme version at the Penn Museum this weekend ; the conservator&#8217;s workspace is actually in the gallery, on view several hours a day. But the office &hellip; <a href=\"https:\/\/sites.temple.edu\/assessment\/2019\/11\/19\/we-dont-want-to-work-with-mummies\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":4680,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[42,52],"tags":[67,97,73],"class_list":["post-919","post","type-post","status-publish","format-standard","hentry","category-organization-culture-and-assessment","category-process-improvement","tag-organizational-change","tag-organizational-culture","tag-space-design"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/posts\/919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/users\/4680"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/comments?post=919"}],"version-history":[{"count":0,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/posts\/919\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/media?parent=919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/categories?post=919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/tags?post=919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}