

{"id":1307,"date":"2022-06-29T16:09:45","date_gmt":"2022-06-29T20:09:45","guid":{"rendered":"https:\/\/sites.temple.edu\/assessment\/?p=1307"},"modified":"2022-06-30T08:38:43","modified_gmt":"2022-06-30T12:38:43","slug":"assessing-library-services-with-a-dei-lens","status":"publish","type":"post","link":"https:\/\/sites.temple.edu\/assessment\/2022\/06\/29\/assessing-library-services-with-a-dei-lens\/","title":{"rendered":"Assessing Library Services with a DEI Lens"},"content":{"rendered":"\n<p>The annual American Library Association conference returned (at last!) to an in-person format this year. It was great to meet up with colleagues, and miraculously, the heat and humidity of Washington DC were bearable, even at the end of June. <\/p>\n\n\n\n<p>Transformation was <strong>THE<\/strong> theme of the conference, from collections and access to library physical and virtual spaces. Many sessions related to diversity, equity, inclusion and accessibility. It&#8217;s always interesting to hear from a variety of library types &#8211; it expands my own thinking about opportunities and challenges. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Spaces<\/h2>\n\n\n\n<p>In the panel <em>Everyone is Welcome: Designing for Diversity, Equity, Inclusion and Accessibility in Library Buildings, <\/em>we heard from Richard Kong, director of the Skokie Public Library outside of Chicago. A recent renovation required them to seriously rethink how best to provide a welcoming library space to a public that is 40% foreign born. Kong spoke to the concept of architecture as having potential for healing, a space to reduce personal and social anxiety. But in practice, there is a need to balance aspects of inclusiveness with other building qualities.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Kong spoke to an example of converting a court yard from a green space to a hardscape. While the green space was lovely to look at, and contributed to a sense of wellness and calm, it limited use by patrons in wheelchairs, with walkers or strollers. The hard surface isn\u2019t as attractive, but allows for more kinds of programming.<\/li><li>Big staircases encourage flow through a building space, and support exercise \u2013 but elevators provide access to users with mobility issues. It\u2019s important to make those elevators visible too.<\/li><li>Variety and flexibility came up again and again \u2013 in practice this means seating that supports all kinds of bodies, and tables that support multiple uses.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Collections<\/h2>\n\n\n\n<p><em>Conducting a Large-scale Diversity Audit for Urban Public Library Systems<\/em> described a project to evaluate the St. Louis Public Library system&#8217;s fiction collection to insure its diverse community is reflected. Staff at 17 locations went into the stacks and manually assessed a sampling (213,207) of the fiction titles with an eye towards diversity in its many aspects, including: race, religion, LGBTQIA+, neuro and body diversity, mental health, and author identity. Hugely time-consuming and admittedly imperfect an approach, the exercise provided staff with a deeper appreciation of collection development and assessment practice. \u00a0Presenters Tiffany Davis and Anna Strackeljahn felt this was an important strength, in spite of tht time commitment. For a collection of 11 million titles, more feasible approaches include analysis of collection diversity using Library of Congress subject headings, or Baker &amp; Taylor\u2019s <a href=\"https:\/\/www.collectionhq.com\/diversity-analysis\/\">DEI Collection HQ tool<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Services<\/h2>\n\n\n\n<p>While not explicitly about DEIA, the session <em>Save, Edit, Delete \u2013 Pushing Virtual Services Forward while Returning Onsite Post-Pandemic<\/em> also raised important issues about making our services as accessible as possible based on lessons learned during the pandemic.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>For instance, patrons loved the outdoor pick up services offered by libraries during the pandemic, and being able to check out internet access \u201chot spots\u201d. <\/li><li>While Zoom-enabled reference consultation is now popular across the board, and will definitely continue, the \u201cdrop-in Zoom\u201d received mixed reviews. Most libraries have returned to past practice of staffing a desk for in-person reference assistance. <\/li><li>Some libraries have dispensed with fines entirely, and provide for online card registration. <\/li><li>A new kind of programming that works well in the virtual space is conversation groups for language learning. <\/li><\/ul>\n\n\n\n<p>To wrap up the session, facilitators asked each table to consider this question: <\/p>\n\n\n\n<p><em><strong>What services put into place during the pandemic would you most like to discard, and get rid of entirely? <\/strong><\/em><\/p>\n\n\n\n<p>A crowded room of 150 attendees all laughed in recognition as a librarian provides this idea: \u00a0\u201cLet\u2019s discard our resistance to change.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The annual American Library Association conference returned (at last!) to an in-person format this year. It was great to meet up with colleagues, and miraculously, the heat and humidity of Washington DC were bearable, even at the end of June. &hellip; <a href=\"https:\/\/sites.temple.edu\/assessment\/2022\/06\/29\/assessing-library-services-with-a-dei-lens\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":4680,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[82,81,41,69],"tags":[110,109,111],"class_list":["post-1307","post","type-post","status-publish","format-standard","hentry","category-access","category-collections","category-conference-reports","category-library-spaces","tag-accessibility","tag-dei","tag-diversity-equity-inclusion"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/posts\/1307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/users\/4680"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/comments?post=1307"}],"version-history":[{"count":0,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/posts\/1307\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/media?parent=1307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/categories?post=1307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.temple.edu\/assessment\/wp-json\/wp\/v2\/tags?post=1307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}